Ashley Outlet — Local services in Casa Grande

Hi everyone! I’m Jessica! I’m the newest salesperson at Ashley Outlet! I’m so happy to have landed a position with such a great company. After moving to CG from Los Angeles (where I worked as an Architect and Interior Designer for 16 years, with a degree from UCLA), there were not a lot of design opportunities, but I’ve found a passion in helping with the staging and design for customers. Especially helping to make it a little more effortless and stunning result in there home(s). I’d love to offer my help to any of you as part of my caring customer service at Ashley (and without an hourly fee)! The fact that 20 years ago (as a growing young woman), my very first living room and bedroom set and design came from Ashley I was so over the moon to be a part of this team. I know the inventory to the “T” and can answer any specific questions you have as well as help with layouts, measurements, design, color wheels and, the best part, accessories! Let’s do it together and make your home the special place you need at the end of each day - where your heart is. Come in and ask for me. I’ll make sure you’re always taken care of and everything goes seamlessly from “just getting ideas” to delivery and movie night or catching some zzz’s. By the way, we offer 0% payment plans anywhere from 12-60 months so you don’t have to spend everything in 1 day. No money down and first payment isn’t due until 30-45 days after delivery. You can furnish your whole place for $16 to every $1000 and take your time with NO financial penalty! 9/10 people are approved. If your credit isn’t up to par? We offer a credit alternative! Another reason I love the company so much. We deliver within days on most inventory. All brand new, straight from the Phoenix warehouse - set-up, assembled and white glove delivery. Feel free to directly message me or come in and ask for me. I look forward to helping you. -Jessica (your trusted friend and new designer!).

*PLEASE SEE PHOTOS FOR SOME OF MY STAGED DESIGNS! 95% OF STAGED ITEMS ARE FROM ASHLEY DESIGN, IN MY OWN HOME OR NEW INVENTORY! I truly hope to talk and work with you soon. Just ask for Jessica when you walk in and we’ll make your new home or your refresh as beautiful I’d want mine to be. I’m really here to help. Your vision will come...

Edit-Dec 2024 I am lowering the star down to 1. I'd give zero if possible. We needed repairs done and paid a decent chunk of $ for the warrenty. Customer service and repair department is absolutely HORRIBLE! Technician never showed up, part is supposedly on back order unil February/March, andddd nobody bothered to say anything. We kept getting told...You'll get the part in 2 weeks. Didn't happen, so we called again. Now it's 3 month wait for our couch to work. This is absolutely unacceptable. We will NEVER buy from Ashley again, EVER. I normally do not leave such low stars. I'll be following up with the manager in person as well. EDIT-Managent never bothered to call back to resolve any of these issues. The easiest thing we did was swipe our credit card. The sales representative was amazing and personable. 4 days later we just figured out they sent us the wrong color. Thank God it all matches. The issues we had were with customer contact. My husband works super remote locations. He asked that my number be primary because of this. He got in trouble for the 14 missed phone calls to inform us that our furniture was at the warehouse. 5 calls to remind him of delivery. 1 call for directions. We also decided on the LUXURY of paying 400$ for professional delivery and set up. The guys who did this refused to use the power strips my husband bought for the electronics for the couch sets. They simply plugged into the walls leaving 3 cords running across our walkway as a tripping hazard. Had we known this was the policy we'd have done it ourselves. Professional set up isn't just plugging it in and calling it good. When I questioned the gentleman delivering it. The answer was pretty rude. Apparently the almost 6,800$ we spent wasn't enough. "Most people pay extra and get the battery packs." REALLY!! While I received empathy from the person I talked too. There was zero accountability. Zero solutions or offers to redo or compensate for the hassles. For this reason. We will never buy from Ashley's again. Pic is from our 400$ professional installation. 🙄 Ps. The store now refuses to take calls for warranty work. Stay clear of...

I recently spent over $5000 on a new bed frame and mattress. My sales rep was so sweet and polite however we were misinformed when buying the frame. I specifically asked if the frame we wanted needed a box spring or if it was a platform. I was told that if we upgraded to the bed with storage below for an extra $300 we wouldn’t need to buy a box spring. Well over 3 weeks later when the bed is delivered we do need a box spring. I immediately called after delivery and was told on the phone for a second time that my bed did not need a box spring because of the storage below. (this was the manager) After looking further he explained it actually did and I said was told I would need to spend $280 on a box spring. I explained that I shouldn’t have to spend that as I was told incorrectly by an employee. I asked if I could return the frame and get the bed we originally wanted for $300 less and then buy the box spring and were told absolutely not. The lowest they could offer the box spring to me was $117. I also asked if the pricing could be taken of the frame to offset the cost as I understand they may not be able to completely mark something to $0. Very disappointed that they made a mistake (which happens) but weren’t willing to fix it. I will not be buying any future furniture from...