Bliss Yogurt — Local services in Casper

Every time we visit Casper we always stop in at Bliss Yogurt with the family and have always had a 5 star experience. However, this time was different. Their scale was broken when we went to check out. We weighted for about 5-6 minutes while the girl tried to fidget with the wires and the computer. Then she called someone named Paige and they spoke for another 4-5 minutes and they decided to reboot the system. We waited patiently through that too but really started to notice our yogurt was melting and pooling in the bottom. My son’s whipped cream went flat. Then the gal here on the phone with Paige stated now Paige was going to call the company to see what was going on and she’d call back. We then asked her how long that was going to be because our yogurt was melting pretty quickly and she went ahead and told Paige she had customers getting impatient. My husband corrected the girl and said we weren’t impatient but was curious what was happening since all our yogurt was melting and we were curious how much longer the wait was going to be. Over all it was more so that we didn’t feel we needed to pay full price for yogurt that was melted. They didn’t offer us to get new yogurt, nor did they offer us a discount. Instead after about 12-15 mins of waiting with our melting yogurt she said she would guess the weight of our yogurt and we could pay that. Who knows, we may have over paid since two of four bowls barely had much in it. Either way I feel the company should have had a backup way of dealing with things when their system goes down and should have something in place like offering customer new yogurt if it’s half way melted or at least a discount since we aren’t enjoying it the way we...

Their choice of toppings and ice cream are great. a bit pricey. however, there was an older lady there that glared at us the whole time. we had my nephew pick his toppings and she sighed really loudly and make it clear she was switching the spoons that he touched. a little girl then walked up to get toppings and the older lady wouldn’t let her do it herself and took the ice cream out of the little girls hand and said “i’ll do it for you”. the little girl looked uncomfortable and it was overall just not a...

A good place with many flavors to choose, they also offers large number of toppings. I have got 6 different flavors to taste and all 6 are exceptional. I really likes the strong taste of orange flavored one. I tried different flavored bobba as my toppings. I am giving only 4 starts because they have regular flavors noting Special. I love ice cream and I am impressed with the taste but i would be more impresses if you guys carry some other flavors which are not common.

I definitely recommend people out...