The team at Vinfast Orlando is absolutely fantastic. From the moment we walked in, we were met with exceptional service. Robert, Gerry, and Hon have been so helpful and patient with us throughout the entire process. Gerry was incredibly knowledgeable, taking the time to explain everything about the car and patiently highlighting the differences between the VF8 Eco and Plus trim levels. He even offered my wife a test drive of both versions, which was crucial in helping her make the right choice. We've had our VF8 Plus for two months now and we love it. The car is beautiful, fast, drives great, the interior finishes are excellent, and the heads-up display is the best—a feature neither Tesla nor Rivian offers! The post-sale support has been amazing, too. Gerry and Hon have regularly followed up with us to make sure everything is okay. When we had a minor ding on the top of the car, Gerry took care of us with the detailing team, who are truly magicians—the ding is completely gone! We discovered Vinfast while traveling in Vietnam and were excited to hear they were in the US. The service we've received from the Orlando team has exceeded all our...
Read moreWhat can I tell you? Well, I went there, I arrived at 6:00. He treated me well, answered my questions, and thank you for your service. I thought I was going to leave with a car. The manager told me one thing: they didn't look at my car, but it seems that the manager is only interested in selling for the sake of selling. Robert, I think you need more treatment and numbers because clients are not going to pay so much money for a car that is little known, let alone say that you give one value to one car for its own sake and it's another. In reality, they are not looking to please clients, they are looking to please their pockets. I really did not like the attention, everything was by text messages, very bad, and the advertising is false on your page. State that this depends on your credit. I recommend not using lies to sell for the sake of selling. 👎🏼
The worst part is that with a credit of more than 680 and before that they tell you that it is bad and that it is useless and instead of paying a 499 lease as they say in their advertising you end up with almost 800-900 and if you want less you have to put down
Robert bad...
Read moreThank you to Robert, Mark, and Gerry for a great dealership experience. I was a bit hesitant trying out a new car brand, especially after hearing the rocky start of the 2023 models. I heard the 2024 and up had the issues addressed but I was skeptical until coming into the dealership. The 5 day return/exchange policy, on top of the great deals and insane warranty (10 year, 125,000 mile bumper to bumper and 10 year, unlimited miles for the battery) made this a no brainer. Build quality is very good, definitely above average. Better than many other cars I’ve been in. 402hp, 457 lb/ft of torque is also nice. Do not hesitate to give...
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