Balance Fitness - Member access 24/7 — Local services in Castle Rock

I used this gym for about a year before leaving, and deemed it appropriate to wait until then before pushing out a review. Possibly like you, I noticed the seemingly convenient plans and locality of this location to be the two main draws. I will speak on those later.

I will list pros/cons of my membership here.

BENEFITS:

•Inactivity. This gym was rarely crowded, save a Saturday morning, so I never had to share a lot of equipment. If you're...not where you want to be, health-wise, then this could be a place for you to workout with little judgement. Because there's few people there, especially at night, and the ones there are mostly normal individuals rather than the protein-pounding gym rats who flood other locations.

•True, 24-hour access. I could come at any hour of the night and use the facilities, take a shower. No one cared. I did run into the owner once but he didn't seem to care. I think he lives upstairs.

•Overall flexibility. When I travelled out-of-state for a few months, with enough notice management was able to pause charging my card for the months I would not be present. Most gyms probably wouldn't.

•Cleanliness. Staff here upheld this value to keep floors, facilities, and equipment spot-free. My only qualm here was that the restroom always smelled like a stinky sock despite extra fans running 24/7.

DOWNSIDES:

•1-month cancellation charge. This seems like a sneaky way to guarantee another monthly renewal fee from a customer on their way out of the door. Balance Fitness claims they need at least 30 days' notice to remove a card/profile, but I work in customer service and know this is not the case. I don't like it.

•Strict visitor policy. They really cracked down on this. The rule used to be something like "bring a friend once a month" until they changed it. This almost prevented me from signing on, because I couldn't get in the door to request membership!

•Not countrywide. For those who thrive upon supporting local businesses, this bullet belongs in the first category. However, for me, I travel, and I need gym access across the US more than I need to give money to Castle Rock businesses. This is primarily why I left.

Overall, it was an OK little local gym. The owner, Chester, is also like a biochemist or something, and was relatively approachable if I had questions or requests. Sadly in the end this wasn't the gym for me, maybe it...

I’ve been a member of this gym for almost three years and go several times per week early in the morning. At 4:15am, there are generally a few people there, who all seem friendly and courteous. The regulars pile in about six, just when I’m finishing up. I like the lack of pretentiousness here; probably my favorite thing about this gym is how nobody is roid-raging and staring you down.

They have spent some money lately doing upkeep and buying new equipment which has been reassuring. With the new 24-hr Fitness place opening up by the Promenade I thought BF might have a tough time staying open. Good to see the owners have enough vision and business acumen to expand their offerings. It’s really well done. They have put in a Peloton bike which is way cool, as well as a whole new space for the squat rack and k-bells.

This gym has a huge free weights area with high quality equipment. There are dozens of machines of all shapes and configurations, pull-up stations integrated into at least four different spots around the gym, and plenty of equipment to go around. They have a large space dedicated to cardio equipment as well, with a bunch of treadmills, ellipticals of various types, spin bikes, rowing machine, and seven or eight TVs. They have good solid WiFi, a great water fountain, ample parking, and well equipped locker rooms with showers. What more do you want for thirty bucks a month?!

Highly...

Made a complaint about the warm (almost hot water) coming out of the drinking fountain. Instead of looking into the issue the front door clerk made rude comments and started laughing and continued to sit behind his little throne. A few minutes later another person sat down at the front counter so I went up and asked if one of them was the owner - it was the owner.

I explained the issue I had with the front door clerk and he continued to laugh and joke as well instead of taking care of the problem and checking to see what was wrong with the drinking fountain. The water there is always warm but this time it was almost hot.

I will not return to that gym after that experience and I would not recommend it to anyone. I went over to planet fitness and was surprised by the level of customer service and amenities they offer for only $20 a month with no annual membership it's a month to month membership you can quit when you want.

If you are a veteran,military, hospital worker or Public safety worker you get two months free!

They also have tanning beds, HydroMassage beds, massage chairs body enhancing ultral violet light therapy, and I can you use any planet fitness anywhere in the country. OHHHHHH by the way,hey have...