I'm so sad to write a negative review for Target, but my recent experience warrants it. I purchased a $100.00 Apple gift card at target. I mailed the gift card along with a gift receipt to a family member in the DC area. When he went to his local Apple store to redeem it, they told him it was already redeemed he showed them the gift receipt and they told him to go back to Target when he went to the local Target they told him that because it was an Apple gift card he had to resolve it with apple. He explained he had already been there and showed them the gift receipt. Target said the gift receipt only proved that the card was activated. He called me to let know what had happened. I went to my local Target with the original receipt and they also told me to go to apple. I went to my local Apple store and they told me to call their 800 number. When I called there $800 number they told me I had to submit a photo copy of the front and back of the Apple gift card which I did not take a photo of the front and back when I bought it because I got a receipt with my purchase. I didn't know that the receipt was worthless without a photo copy. After hours of phone calls and going physically back and forth between Apple and Target neither store will honor the gift card. As much as I used to love Target and the fact that they're offering more products from minority owned businesses and they're making great strides in offering products with a zero waste I feel like they sold me something that they won't back up. I spent $100 and got nothing. If the gift cards are so hard to secure they should either not sell them or find a way to secure them. I was very surprised that to buy a $15 set of false eyelashes there's a security tag on it but $100 gift card there's not. Sadly since they took my $100 and refuse to resolve this after many years of shopping I'm going to cut up my red card and delete the app for my phone. I don't know why big stores feel like they can take your money and not back up...
Ā Ā Ā Read moreI'm finally updating my review for this location in Cathedral City and I'm pretty much done with playing nice here going forward.
In the Coachella Valley, a stigma exists with carrying a backpack. Unless you're a protected tourist and said backpack is from Gucci or LV. Locals though know the desert is brutal and go for practical brands. I chose to carry an All In Motion backpack, which I purchased at this Target.
What I've now grown tired of is the moment I walk in the store, AP is either following me my whole visit or the chatter on the walkie talkies heard throughout the store is focused on what I'm doing and what product I may or may not have put into a basket etc. It's gotten to the point where I know who their AP people are and a lot of the time they are not so good at hiding it. So since Target wants to put a blanket label of "shoplifter" on me or anyone carrying a backpack, I say let the games begin!
See, if these AP employees were trained properly and paid attention, they would stop a good portion of the theft that is happening at stores like Target. So as I left the store this evening, without buying anything, the nervous looks of employees all thinking I must have something in my backpack were once again WRONG!
Now fast forward to me arriving at the bus stop outside this location and what do I find all over the place... The same scene I see every time, discarded boxes of stolen Target product. If you decide you would really like to get the customers perspective and some sensitivity training for AP, drop me a line @Target #allpeoplewithbackpacksarenotthieves...
Ā Ā Ā Read moreBased on my last three experiences at this location (Target Palm Spings). First visit they were out of the target brand suntan lotion in spf 30 in the large size and the two packs. The next visit I purchased some items after Easter on April 22 and noticed there was easter candy at 50%. I went through the self check out and ended up paying full price. I had to go back and get a refund for the 50%. Not sure why the bar codes hadn't been updated in the system. Today I went to buy something in the flyer but they didn't have any but now the easter candy was down to 90% off. I went to a cashier this time and once again the discounted price didn't come up in fact when it was scanned no price came up. Our very nice cashier called someone over to help and it scanned at $3.19 so I should have paid .32 cents (10% of $3.19) put the lady that came over to help said they were .50 cents. I explained that 10% of $3.10 was .32 cents but she said that's the price. I bought them anyways but feel like you should know what's been going on at this location. If you are buying anything that has been discounted check your bill before leaving the store otherwise like me you'll have to return...
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