AutoZone Auto Parts — Local services in Cayce

I went to AutoZone in Gaston a few nights ago. I was in line to purchase washers and bolts. The manager was helping another customer ahead of me. He saw me behind the customer. Without saying anything to me after helping the previous customer, he walked off into the back. Didn't say anything about he having to close the store. I then ask the other store employee who was finishing up with his own customer , was the manager coming back. The store employee walked back to where the manager was to see why he just left without saying anything. I overheard the manager telling him that he was about to start drawing down for the night. The other employee came back to his register. I told him that this was really bad customer service. This place has just lost me as a customer because of the rudeness from the manager on call that night. Poor customer service skills at...

Ordered a part online they shipped the wrong part. So went to the store to return it. Kid that helped was nice for the return. However, the manager he had to ask questions not so much. If your employee has to come ask questions multiple times. Maybe walk around the corner and assist in person. Yet again tried trusting adding all specifics on the vehicle would get the proper part shipped to me. WRONG advised never installed they asked 3 times. You cannot install a wiring harness that does not have proper clip harness attachments. Officially done should have paid the extra and ordered from O'Rielly. They always get it right the first time. Shockingly on the same vehicle...

Most of the staff is knowledgeable and friendly. If you need someone who really knows their stuff ask for Robert or Philip. This place can get real busy so be prepared, it might take a minute. If you don't need a part right away you can always order online and pick it up when it's convenient. They have a good assortment of loaner tools but depending on the tool be prepared to shell out some cash. I recently borrowed a fuel pressure gage and had to put down $160 security deposit. I got it all back when I returned the tool. The service is much better here than at the competition across the street. If you are police or military don't forget to ask...