KFC — Restaurant in Cayce

Gaston location serving raw, still bloody food. Ordered an 8 pc nugget combo w/biscuit fries and milk (got 12 pc no biscuit and Pepsi). 5 pc big box meal w/ biscuit, fries, coleslaw and Pepsi (did not get biscuit. Fried liver was raw and still a bit bloody. Asked for bbq and honey mustard but got none. Paid $50 for raw food, missing items and pure attitude from the entire staff. This was shortly before 7 p.m. on a Friday night. Have never gotten pleasant, accurate food or service from this location. Kept saying I'll never go back but the raw, bloody liver sealed the deal. No one had hats or hair nets on and i was not given a receipt. Drive through order taker was extremely rude as well as the rest of the staff. Also if you ask for no pickles they put triple what would normally be put on. This staff clearly feels that they shouldn't have to physically do any of the work required to earn their paycheck then want to get offended when you ask them for the service that they were hired to do. As for the manager of this store... she's without and that's sad because the people you hire reflect who you are and what you stand for. Whomever hired this completely pathetic joke for a staff should be embarrassed and has no business being in a management position. DHEC needs to shut this location down and the franchisee cut his/ her losses before...

Staff ignored a mobile order, so the "ready" time was missed, and then I had to wait for them to find the order on the screen, and make it all (I don't mind waiting, but they weren't very busy and if I'm told it's gonna be ready, it's a little annoying to see the order isn't even started). They seemed very confused about what to do with a pickup order when I arrived. It eventually got made.. but apparently no matter how many times one guy said "We need a Double Down", the kitchen couldn't accomplish 2 pieces of chicken with cheese and bacon. Instead I got 1.5 chicken tenders, some bacon and cheese, a bunch of pickles and mayo, on a bun. Or partly on a bun, anyway. All the cheese and a good chunk of the other ingredients were hanging off the side. I guess it's kinda on me, since I didn't fully unwrap every single item at the counter, and just counted for the correct...

So been here a few times, and it has always been amazing service and hot food fast. This time, I placed an order via their app. Was there when it was supposed to be ready, asked to go around front and park, no issue. My issue is that I sat in my truck for 30 mins waiting on it, while many other cars went through and people came and left via the front door. As I finally tried to call, the number provided on their Google maps page, it would not connect. I would have gone in, but had my child in car. Finally as they came out all the person said was "Here's your food, it was placed in the Doordash area, sorry." I had to remind them that I had drinks as well. I will go back because the food was still very good, but I will not use the app...