I've been a repeat customer at CVSi for the past 3 years. Never really had a reason not to go back as I was always pleased with their work. That was far from the results in my recent visit. I am putting a little over 1,000 miles in 2 days on my truck, so I asked if we can get it aligned before I leave to make sure everything looks good. The alignment was done, however it did take from 9 am to 3:30 pm to get it done. Not a huge deal really. I religiously take care of everything I own, clean it regularly, and inspect things over. I looked at my wheels after this alignment was done and it has a chip in the lip of the wheel from the metal arm on the alignment clamp they put on. Not only that, but the drum that sits against the wheel scratched the spokes on my wheels. Were the wheels perfect before I brought them in? No. Should the business own up to the mistakes made while it was there? Yes, and it wasn't done. Very disappointed. Careful bringing your vehicles you work hard for here, they don't seem to care too much if something was damaged while...
Read moreI recently purchased a 2025 Camry SE from Dan Deery. I wanted the windows tinted before I took possession. Chris at DD recommended CVSi for tinting. I originally spoke with Jason and we discussed some options based on the color of car and the interior color. The price was right. I had them install PPF where the door handles are to avoid the unwanted scratches of fingers over the years. They were able to cut those to fit the Camry just right. Caleb called me after he did the tint and I paid over the phone. Dan Deery picked up the car for me so it was ready. I was super impressed by how well they did. Car looks sharp IMHO. Clear instructions to not roll the windows down and caution tape placed over all window controls. If you ever need tint from the Cedar Falls area, I recommend CVSi. Caleb & Jason were super easy...
Read moreI can't speak on their quality of work their customer service definitely needs work I could tell from the moment I walked in they didnt want me there also the the first time I went in to inquire about vertical doors they guy in the office was adamant they did them all the time I remember this because he suggest I put them on a vehicle I didnt use everyday because he had customers get tired of them and then went on to suggest a brand of vertical door kit that was american made with high quality steel but I went in to get them installed and they are adamant they dont do them...
Read more