Residences on College Hill — Local services in Cedar Falls

I lived here for six months and can not rate these apartments any lower. The facilities are in very poor condition, especially the laundry rooms and "gym," if the set of weights in the leaky basement could even be called that. My apartment had a spot of water damage above the shower in the bathroom that caused black mold to build up every two weeks. Every time maintenance came in, they simply painted over it and called it good, only for it to come back over and over.

Dumpsters were always overflowing and management would threaten to charge us if we were caught leaving any garbage near them, even though they never cleaned them out. Basically any time management saw something they didn't like, they threatened to charge residents absurd fees in the hundreds or thousands of dollars.

Spiders, bugs, and insects were a constant pain, especially in the bathroom. Plumbing was poor. The kitchen sink backed up sewage once, and my roommates and I were forced to deal with it ourselves. Management shut off our water randomly in the middle of winter without warning, and the heat would turn off at the worst times of the year.

When we moved out, we deep cleaned the entire apartment top to bottom. We patched holes in the wall that were there when we moved in and cleaned the carpets in every room. Months later, we were told via text that our security deposits were being kept and that we were being charged an additional $180 for cleaning fees. They claimed the carpet had to be replaced, even though there was literal cat food on it from the previous tenants when we moved in. Not to mention that the apartments' "no smoking" policy didn't seem to apply to our neighbors who smoked weed constantly. There was a shooting in the parking lot and litter from the next door vape store was strewn across the parking lot.

If you choose to live here, just know that management hates you. They will find any reason under the sun to charge you exorbitant fees and gas-light you when you report major problems. Always threatening fees...

This is a horrible organization to rent from, especially the dorm at 2111 College St., Cedar Falls, IA. It's a very, very loud place with lots of college kids. Some run yelling all over the property at night, and some run naked. Somehow, couples always seem to argue at night under your windows! It's just a nightmare place; save yourself from the hell. Invest in a peaceful neighborhood, please. Blake is the "runner" - the manager of this place. He is so bad at work; he is terrible at his work. He needs to be more professional and learn the business etiquette. Needs to know about customer service or customer relationships. He bad-mouthed his ex-colleague whom I met, and she was a charming girl. Laundry is always messy and dirty; nobody cleans it. Piles of dirty clothes just left there with no supervision. Blake is a kid who knows nothing about managing the dorm—such a disgusting place. Blake decided to put my deposit money into his pockets and never answer for his deeds. My jewelry worth $1200 was stolen from this place. I will probably report and start the investigation soon. Blake could enter my apartment when I wasn't there without prior notice, justifying it by "coming to fix the fridge" and other small things. The fridge stank and was broken, but they never fixed it. The carpet stinks badly and is full of cat/dog fur; you won't be able to breathe in...

The management was horrible. They were always threatening everyone with extra fees and things over text messages. They would threaten you with fees if you didn't move your car when it snowed or if you set trash bags in front of the dumpster when it was overflowing (which it always was). There was always things broken in our apartment and no one would ever come to fix it. Our neighbors smoked weed all the time, there was a shooting in the parking lot, and the maintenance man would always blow cigarette smoke into our apartment when he would come in. Then he would proceed to not fix anything. We had a huge black mold spot on our bathroom ceiling that they told us they would fix BEFORE we moved in. The apartment above us had a pipe leaking, so the ceiling was always wet. All they did was paint over it multiple times. Also, our kitchen sink backed up sewer water once and no one came to fix it. We had to fix it ourselves. I would only recommend this apartment if you are a college student and it's all you can afford. If you can afford to live somewhere...