Cato Fashions — Local services in Cedar Hill

Thank you Monae For Helping My Husband Puck Out These Great Pieces in the store. The process of exchanging sizes, adjustments and using instore credit was so easy. If you hadnt been considered for employe of the month you should be. I got so many compliments in Phoenix Arizona....this past week. Everyone loved my dress....I wore to the Grand Canyon. I pulled up the Instagram page and noticed it wasnt as updated, I would love to see more energy into the page and would even tag my pieces from the store......I have a new wishlist and cant wait to grab more of the skirts and fall selections. I love the stores displays, they are well dressed and the store is always welcoming. The window marketing.....pulls you in from the parking...

My partner and I walked in and were not greeted, although we made direct eye contact with the employees. They were too busy in a huddle discussing what they were having for dinner that evening. I saw a few cute pieces that I was interested in but unfortunately the initial “greeting” was so bad we just decided to leave empty handed. No one asked if we needed anything, looking for a particular item, no approach whatsoever. This hinder our...

I recently visited Cedar hill store to return some items. Interacted with sales person that wearing scarf and glassess. Unfortunately, they were dismissive and spoke in a condescending tone and rude. I would recommend additional customer service training to ensure all customers feel valued and respected. I hope this feedback is helpful for improving future...