If there was an option to negatively rate this pawn shop, I would. The people in there were rude, disrespectful and no understanding of customer service AT ALL. They treated me with sarcasm, back handed remarks at first sight. I walked in while it was raining outside. I’m a photographer and recently started checking out local pawnshops for any equipment that I may use. One of the ladies started making a mockery of me coming in during the rain. I don’t know if it was because it was close to closing time, which I didn't know. I walked in with my two kids and even they were turned off and expressed how uncomfortable and mistreated they felt as soon as we walked in. Let me mention I ended up buying an Occulus for my kid who has been saving for one for a while. So I let him get it. I regret it. I would have taken my business elsewhere and urge you to TAKE YOUR BUSINESS ELSEWHERE! ANYWHERE BUT THERE! I’d like to mention I’m in a biracial relationship and my kids are mixed, I walked in with two of my kids first, my girlfriend who is white followed in about 7 mins later and their demeanor changed completely for her . Until they knew she was with me! She still mentioned in the car that she did not taking a liking to those ladies demeanor or remarks either. Lastly I saw a godox x-pro c in there for sale. It was priced at $69! Same as a brand new one on Amazon! Theirs had scratches and was roughed up quite a bit. So if the other information I gave you about how we were treated doesn’t deter you from Taking your business elsewhere i hope you take the pricing structure into consideration. I’m more saddened than frustrated with this experience over all. I don’t know how this place survives honestly. God bless those people, I hope he changes them. Lord knows there’s enough of that in the world! Be nice...
Read moreI would rate this pawn a zero. Take your money to Alvarado pawn or anywhere else. Very nice and loving people over there. I moved out of state called to make a payment of $120 and ask a few questions to make a pay off and get my loan as low as I could while I have the money. Said she could only take the interest payment because i had to sign a blue ticket. She acted like i was trying to pay off on a firearm. Said she had to call the Oic board or whatever it's called to see if I could make payment towards the loan without me signing a blue ticket then proceeded to read me a story about allowing a man who had paid off his loan on a firearm that had passed away while waiting for his background to pass.... firearms and other possessions are a total different set of rules such ignorant Co-owner as she claimed very inconsiderate all she wanted was to be heard and do all the talking herself. I had to ask if I could speak and then when I did she cut me right off. The lady is all about being heard and couldnt listen to anything i tried to say. Worst service I had ever done with any ma and pa pawn shop. Never again. Wouldn't doubt the racism in other reviews. Looks like I'll be making a 7 hour car ride to pay off and pick up my possessions. First negative review I've ever given any type of business. That says a lot. Go...
Read moreI usually don't leave reviews but I felt I needed too I believe they are racists the two white woman that work there I came in with purses the older lady told me she could only take two then she took almost 30 minutes looking them.up to see the price then she came back and said she can only take the kate spade then took another 15 plus minutes looking that up then only offered me 20 dollars for a practically new kate spade I was only getting a loan on then when I gave my ID she said she couldn't do it because it had just expired so not only did I not get them money I patiently waited for almost and hour the way I was treated was very wrong I will never go there again ever the vibe is even off just weird I am a good judge of character and they don't like African American the older lady was rude and waisted my time and didn't seem to care they waisted my time taking forever to look up my...
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