I’ve only been in this place three times, thought I would give them another chance, but every time I go in to get something fixed it breaks again, and I have to go back in. Brought in a piece of jewelry that they glued because he told me it was cheaper than sautéing and it broke again and the guy argued with me saying he didn’t fix it when I have a receipt. Don’t waste your money or time. Up until now. They were very nice. However some new guy that’s there was super rude and said we didn’t do it?! Ok I did it?!
I think their response is funny!
1- they glued it and the jeweler specifically said I will glue the chain to the clasp it’s the cheapest way to fix
2 it isn’t custom jewelry and it wasn’t bought on line!
3 you haven’t been able to fix one thing the first time and try to charge when I come back for you to fix it right
4 a favor isn’t when you pay someone!
Lastly your work is what is poor. Know your facts before responding. Microscopic Camera ok let me come back. All I ask, if I I pay you to fix the jewelry and you can’t then kindly deny fixing it and...
Read moreMaster Jewelers has friendly, helpful, and knowledgeable staff (typically family) that go above and beyond the necessities to provide exceptional service and low prices for quality jewelry. I've had them do rhodium plating on my white gold ring, size a wedding band they sold me, buy used gold, and clean jewelry. They are quick and ready to help. Had I known before, I would have chosen them to set my stone in the setting. They are much cheaper than the big stores.
I spoke with Shaun about what I wanted to buy, and he explained what my options were. We found a ring that seemed good, but maybe not quite good enough. I then went to the mall and looked at all the jewelry stores, finding nothing better than what I saw at Master Jewelers. I went to Jared and Shane, and was treated well, as well as found rings that would work well. I found the perfect ring at Shane, showed pictures to Shaun, and then decided to go with Shane.
I went back to Shaun at Master Jewelers for my wedding band, and I have been happy ever since. I'm glad to have found the jeweler for me...
Read moreMaster Jewelers was so incredibly helpful throughout the process of buying an engagement ring, and I’m so happy I decided to choose them for this important occasion!
I worked with Casey and was amazed by all the ways he went above and beyond for me. While other jewelry shops quoted me a 1-2 month timeline for completing a ring, Master Jewelers had the entire job completed in under 2 weeks. From selecting a diamond, to ordering the setting, and even a little bit of custom work—the whole process was so quick and flawless, allowing me to propose to my girlfriend sooner than I had anticipated. It’s honestly remarkable how valued they made me feel—it was like I was their most important customer. I’m sure all of their customers feel this way. My fiancée and I will definitely be coming back to get our wedding bands here! I would highly, highly recommend doing business with this family-owned business, as they truly treat their customers like they’re...
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