Terrible service. Would never recommend. Never going back. Waste of money. My friend had never had a wax before so she used numbing cream because she was really nervous about the pain from a bikini wax. There was no receptionist, so we waited to ask Janie where the restroom was, her reply was “why didn’t you use it while you were waiting”. My friend went back to get waxed, and none of her hair was coming out and blamed the numbing cream. She has very deep roots and it would be more time consuming. She told us she was leaving for vacation and book 3 days worth of appointments in one day, so she didn’t have time for her to wash off the cream to try to rewax. She went to another waxing place and had no issues. Ironically they put their own waxing cream on her.
When I went back for a wax, she left two huge strips of hair on the underside of my pum, so it looked like she waxed everything. She said I had a little patch and continued to wax, making it seem like she was able to get the rest. When I called Janie to ask her about it, she just came back with more excuses. She was definitely afraid to get up in there and wax all the hair. Was soooo rude and unprofessional. No wavier. No receptionist. Overbooking. No waxing after kit. Go...
   Read moreEdit turns out there was a personal issue that made it so she wasn’t in until later that day, and the “open” sign was accidentally left flipped over from the day before. Scheduled my wax and had a great experience. She is super kind and friendly! Will be going back!
Online it says they open at 9:00 but when I came at 9:00 the sign said “open” but the door was locked and there was no one in sight. I knocked and waited for 30 minutes and still no one answered. I called and no one answered. I came back at 10:00 and the door was still locked and when I called and texted again no one answered. I’m pretty frustrated because I was in the area and wanted to talk to a person to either walk-in or make an appointment but I couldn’t get...
   Read moreI just got a full body wax and it was an amazing experience.
I showed up a bit early and she was ready & welcoming. No double dipping sticks in the wax, no bare hands (wore gloves at all times), super clean studio, and almost no pain (compared to my previous wax!).
She kept checking with me about the temperature of the wax and explained things as she worked.
Very detailed (used tweezers) even though I'm not that picky about small pieces of hair that are too short to be waxed. Also, I know the price was too low for that. She had very fair prices and are almost not comparable in the area (I know because I've been looking around & I'm a student).
Overall, very satisfied customer and I will recommend them to my...
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