Banner's Hallmark Shop — Local services in Centreville

Absolutely Outstanding Service at Hallmark!

I had the most amazing experience at Hallmark! As soon as I walked in, a friendly young lady greeted me with a smile and asked how she could help. When I told her what I needed, she guided me straight to the stuffed animal section—I was looking for two little monkeys and an elephant.

While I was on the phone with my wife double-checking the choices, Emily, the store manager, came over to make sure I found everything okay. She was incredibly kind and went above and beyond—even posing for a picture with one of the stuffed animals to help my wife decide! Emily shared fun stories about the history of local Hallmark stores and told me she’s a true “Hallmark baby” since her mom has managed stores since she was little.

People like Emily are exactly why we love shopping in person—her warmth and attention made the whole experience special. As an added bonus, she even gave us a discount just because she asked a few qualifying questions. This kind of service keeps us coming back. Highly recommend this...

This is the best Banner's Hallmark location in the area with the friendliest and most helpful customer-service-oriented team! My daughter and I stopped in here today in search of comfy socks to gift the girls in her dance ensemble, and Megan helped us. The store didn't have enough of the style my daughter wanted, so Megan kindly offered to call another store and see what was in stock while we did other errands in the Fair Lakes Shopping Center. Megan texted us a photo of socks available at another store and then asked the other location to hold them for us. She even worked to make sure we got the same discount. Amazing! Grateful to Megan for going above and...

Dudes: take note - this is THE place to find a card for your wife / significant other. While you're there, get the other cards you need (mother's day, birthday for mom, mother-in-law, etc.) The ladies are always very helpful in finding stuff - they'll even pick the card for you if you don't know what to get. Was there on Saturday 26 Apr about lunch time and the three people (Mary + 2 others) all hooked me up with cards - Super friendly. All you gotta do is go in and ask for help - we look good cause we remembered - Hallmark...