On Saturday, 7/9/22, my mom stopped into the store to purchase a gift to me. She was told by the sales person that she would have 10 days to return items purchased. I had tried them on and although they were very nice, some did not fit. As a result, I went to return them the same day that they were purchased. The associate, very graciously told me that she did not know how to process a return, and advised me to come back the next day. I came back the next day and a different associate told me that she also did not know how to process a return and advised me to come back in when the owner had come back from vacation. The third time I came back when the owner was in, she did not want to give me full credit, she wanted to give me store credit and accused me of lying when I tried to explain to her that the associate from Saturday told my mom that we had 10 days to return. Will not be...
Read moreBlush is my favorite store in Chagrin Falls. The owner and staff are so welcoming. I find the collection of women’s clothes and gifts are unique with a great price point - it’s hard to stop in & not pick out something! Keep in mind it is a small, local shop and has a different exchange / return policy than other places. I’ve exchanged things before with no issue. I’ll be back again for the warm atmosphere and to check...
Read moreRecently visited for the first time, which was a wonderful experience. Great selection of unique items for a really good price. I can't wait to wear my new pieces! The owner was very kind and helpful, and other shoppers were engaging. Will definitely be back, and...
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