Jefferson Estate Jewelers — Local services in Charles Town

I have needed the services of Jefferson Estate Jewelers over the years and have always been happy with the results. The latest need showed the extent that they will go to provide satisfaction to the customer. I needed my wedding ring downsized as a result of losing weight. They did so, but it resulted in a polished finish rather than the textured one that was original. The problem was communications, both mine and between Donna and the jeweler. She assumed full responsibility and provided a new texture (that I like better) at no cost. I will continue to use them for my future...

I can’t recommend Jefferson Estate highly enough. I reached out after my grandmother passed away and I needed several pieces of jewelry appraised. Donna was incredibly helpful and compassionate both over the phone and in person. She’s knowledgeable and thoroughly answered all of our questions, was patient, kind and very generous with her time and pricing. I will absolutely be coming back and recommending them to...

I've shopped in many jewelry stores in my (long) life, but in very few places have I found such an attentive, knowledgeable jeweler. Donna certainly goes the extra mile to ensure customer satisfaction - and she has the extensive knowledge and expertise to do so. Whether it's a small or large purchase, she treats all with the same exacting detail. What a find in...