F45 South End is a great place to work out in especially the location of it. It's in walking distance of local coffee shops, restaurants, and the light rail!
The trainers are always so upbeat and they keep pushing me to do better in the most positive way. I like how they encourage me to go heavier or to do at least one more rep. The established members are also friendly and I love the friendly competition. It's the best way to keep pushing each other and hold each other accountable.
A couple of things I wish that were different would be to have more space and to have more time in between classes. Sometimes it feels a little cramped and difficult to really expand, but all members make-do and respect each others' spaces. As for the time in between classes, it would be great to have an extra 5 minutes or so to stretch after a good workout instead of rushing out for the next class to settle in. Maybe to supplement that, there can be a class that would be dedicated to stretching..? Just a thought.
It's also great that this gym hosts a get-together/party by the end of every challenge I've been a member for. Though I have yet to take part of the challenge, I can still participate in the fun! It is a great way to meet other people and to try out new local spots.
All in all, I'd still give this place a 5/5 because it is welcoming, while encouraging, and you can tell they give back to local businesses. Watch out for...
Read moreThis F45 location turned what should have been a simple membership cancellation into an absolute nightmare. I reached out repeatedly by email and text to cancel because of an out-of-state move, and was ignored every single time. Weeks of silence.
Funny enough, the only time they finally decided to respond was after I had no choice but to involve my bank to stop future charges. Suddenly they had no problem replying—only now their tone was rude, dismissive, and downright unprofessional. After ignoring me for weeks, being met with sass instead of basic courtesy was unacceptable.
It’s a shame because I loved the workouts and definitely would’ve considered rejoining in the future, but this poor experience left a bad taste in my mouth for F45. If you’re considering signing up here, just be aware that canceling is made unnecessarily difficult and communication is severely lacking.
**Additionally have seen other reviews on here saying the same thing, experiencing cancellation issues and lack of communication. So just be aware of scammers with no knowledge or training on...
Read moreI am extremely dissatisfied with my experience at F45 Southend. Despite submitting a cancellation form over six months ago, they have continued to bill me large amounts. I’ve tried multiple times to contact them via phone and email, but they do not respond. The owner, Erin, has not addressed the issue, and I am frustrated by the lack of customer service and transparency. This feels like a scam, and I advise potential members to be cautious. also seen multiple reviews from other members who experienced similar issues when trying to cancel. Nice coaches, workout is okay, improper...
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