I've finally given up on this place. I used to be a big supporter, both shopping and donating to this store. The pricing at both Charlotte locations has gotten ridiculous. This happened some time ago but I continued to shop there b/c of their mission. Used items are priced as if they're new, often times slightly higher. Their merchandise is DONATED. Donors get a tax break if they so choose, shoppers used to get a good price and proceeds went to their charitable mission. Winners all the way around. Now, the customers get left out of the benefit. The final straw for me was going today and finding an item I liked and having to track someone down to actually get a price for it. I measured it, returned home to check to make sure it would fit and get a different vehicle to transport it. When I returned, the price was tripled (and by the same employee). The increase wouldn't have bankrupted me but the fact they would quote me a price then triple it was ridiculous. I get that their mission is to build houses for families in need and their stores are secondary but they need to rethink their attitudes towards their customers who help support that cause. My donations and shopping dollars will...
Read more12/05/2020 I wanted to purchase a bedroom door, I located the size I wanted but there was no one to assist in loading on the cart , so I had to struggle with it myself. Once I got it down and on the cart I noticed holes in the back of the door so I ask if I could get a discount and was told no by a worker. I then asked. If there's someone else I could speak to and she said yes. As I began to ask the manager the same worker interjected and said all items priced as is and the manager then repeated the same thing. This was a hollow door with holes in the back of it and they wanted to charge me $45. I walk out and search for the same door at home depot and its $38 brand new!!!!! Please price check other places before being damaged used items thinking that you will...
Read moreI give lots of donations to all organizations But this manger in this store receives lots of donations in this store bye people like me and other's I was in need of a Refrigerator too restore my food I couldn't afford to buy a new one this organization is designed to help people's that are In need so I had 250$ the Refrigerator was 350$ it was damaged so I offer him 300$ He told me to go look for the other 15$ I was very shocked about his statement this organization is designed to help needed families I'm very disappointed in the manger statement This is Fraud to me because I myself donates too this...
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