Slate Interiors — Local services in Charlotte

I am an Interior Designer and purchased many items from Slate Interiors for clients. The first issue came when we purchased two bar stools that were mainly for looks not use. A few months after, we noticed that a pink color was bleeding through the white leather it had been covered with. I felt I had a very good relationship with Slate, so I ask if there were anything they could do, even an exchange. The owner/manager of Slate, Teri, (not sure her position) said she didn't know where this particular vendor had gone and that there was nothing she could do. She went on to say, that they were "cheap" as if we should have expected it. They were $200 each. Now, they did give me a designer discount so she was going back and forth with me over $386.00. In my business world, she should have known, if an exchange was given, I would have definitely purchased more. But she refused and then began avoiding my calls. So then it became about principal; I decided to call channel 9, and it was at that point she refunded my money and her assistant, Conner basically through it in my face in front of other customers and embarrassed herself, I guess, although, from previous reviews, this must be common behavior. But I let it go, didn't write a review until now. As I said, we shopped there a lot for clients. We had purchased two chairs, for around $1,600.00. A few months ago, our client called and had to let us know that the chair had broken and she fell through and injured herself. Of course, we rushed right over, took care of the problem, refunded her money and found her a better product. Thank God, she wasn't hurt worse. I have not discussed this with the Slate owner, Teri, given the last adventure, I was sure I didn't need that harassment and decided to take the high road and just wanted to take care of our client. Can you imagine the lawsuit that could have taken place! However, it is important for other shoppers to know.

Please don't purchase from Slate for clients or for yourself; beware of furniture that is unreliable and could even be dangerous. And understand that they do not intend to stand by their products. And they do not care. I would NEVER purchase from them again; given their attitude and the JUNK they sell. Given it may not all be JUNK but do you want to take the chance??

I still have other items we have purchased, just waiting to see what the outcome is. PLEASE BE WARE!! I have never in all my time as a designer and/or shopper, met more arrogant, hateful, and uncaring...

I am not sure what happened since relocating to the new space. It’s as if no cares to speak to you when you are looking for an item. Also the prices have drastically increased since the move. I realize this is individual vendors but they must be trying to accommodate for the higher price in booth rental they are paying. The location was not very well thought out either as this side of town not the best for this kind of business. Yes it is the “design district” and up and coming but not a great location. It is a shame as one merchant already had to leave due to decreased traffic...

Stepping into this furniture haven was like entering a treasure trove of timeless elegance and contemporary charm. The seamless blend of vintage classics and modern creations made every corner a delight to explore. The staff were an absolute delight—knowledgeable, attentive, and genuinely passionate about their pieces. Their guidance and expertise helped me find the perfect pieces to complement my space. This store is a gem for those seeking unique, quality furniture with exceptional service. A must-visit for anyone with an eye for style and a penchant for excellent...