Squeeze Massage - Charlotte — Local services in Charlotte

I was a member at Squeeze for about 9 months. I generally enjoyed my massages there as the experience overall was pretty great compared to other chain/franchise massage spots. The included customizations are a great addition and the check in/out process is incredible. 5 stars for not trying to sell me something on the way out the door.

The majority of my sessions were solid though I had a couple that were definitely not up to standard. However, on both occasions, support reached out to me and offered either a credit or a free session to make up for it which I really appreciated. I do feel that with chains like this, the consistency isn't always there but that's a part of the process I suppose.

That being said, it was always SO COLD in there! I am not exaggerating when I say I was shivering during my last massage.

As someone with chronic pain, having a massage while freezing is next to unbearable and this was the case with my last two massages even with the table warmer. During my last visit, I was so cold that my body literally ached while receiving my massage. I left in more pain than I came in with which is never the experience you should have when receiving a massage or any type of wellness treatment.

I would have given this a pass if I didn't mention it, as the onus for my comfort is on me, but I mentioned it to the front desk when I came in and to my massage therapist three times before the end of the session. I knew when I left that it would be my last...

I generally don’t write reviews but I’d rather save someone else the pain. While I have been here once before and had a 5 star massage, today was honestly the worst massage I’ve received. I had booked with the same therapist as the first time but when I arrived I was told he was sick and that I would be with someone else. Things happen and I don’t mind that he was unavailable but I wish they would have called ahead and I would have just cancelled. Instead I got a therapist who did not listen to my concerns or my intake form. The drapping was loose and unprofessional. I asked for more time on my shoulders and they were hardly addressed at all, instead he spent time on my calves, which I asked low to no pressure and that was ignored. It’s so disappointing having a bad massage as they are expensive and I left feeling more tense then...

Had a wonderful first experience at Squeeze Massage. Love the relaxing scent of lemongrass when you walk in and the quiet sitting area with spa water and tea/snacks. I hesitate to go somewhere new for massage and am glad I did! Manny was super professional and had good technique. He was able to provide a deep tissue massage to work out my tight muscles in my neck back and shoulders and focused on the areas I requested in the app (which was pretty cool imo). You also can pick the music you want to listen to and the rooms are very modern and have small touches like hair ties. Looking forward to getting a membership and...