Wells Fargo Bank — Local services in Charlotte

Not very good for blue collar folks. Dress nice or they'll treat you like a suspected criminal.

I came in with a cashier's check once; wanted to cash it and deposit a portion. Teller insisted that she could not cash it but would only deposit it and it would have a 5-7 day hold. I tried explaining what a cashier's check is to her and how it should be as good as cash but she refused. I took it to a bank around the corner, not my bank and not the bank that issued it. They cashed it, no problem, less a fee since I didn't have an account. Another time I visited asked to use the restroom and they told me they didn't have one, no doubt a lie. In the Midwest even if they didn't have one for customers they would let me use the employee. Wells Fargo down here are absolutely horrible. They treat people...

Started with Wells for my business checking about 5 months ago and yesterday I added my second account. I have a personal account at 5/3, but they made it almost impossible to open a checking account for my business. Wells “gets it” and they welcomed me in and made it easy, on me, to get my business started. Janet at the Rea Rd branch is so helpful and nice to work with. She follows up as needed and has put options in front of me that have helped me earn some free $$ from Wells. Never pushy, always helpful. I would highly recommend Wells and this branch if you want to take the headache out of your...

I cannot believe the lack of respect in that place, the teller who assisted me and my wife completely insulted our intelligence and wasted an out of our lives just talking about things that don’t matter to use. She was like a robot who just doesn’t stop. We unfortunately had to walk out because she kept saying this dumb things, then when I told her we wanted to leave she tried to force us to stay and make us sign things we didn’t want to! She’s lucky I don’t call my lawyer Brad and explain to him what happened!!! I felt like I was being held hostage or something trying to open a bank account….Welcome...