Ann Taylor Factory Store — Local services in Chesterfield

I had an outstanding experience with Dawna during my recent visit to your store. From the moment I walked in, her personable and attentive demeanor stood out. When I couldn’t find my size in a pair of pants, Dawna didn’t hesitate to go above and beyond. She went to the back of the store to search for my size and came back with not only the pair I was initially interested in but also a recommendation for another style that she thought might be a better fit.

Her insight and willingness to help led me to purchase the recommended pair, which turned out to be perfect. Dawna’s exceptional customer service extended to the many other items I bought during my visit, making the entire shopping experience enjoyable and effortless. Dawna's unique gift for connecting with customers and understanding their needs is rare and truly sets your store apart from others. She made me feel valued and confident about all my purchases. Thank you for having such a phenomenal person...

Great retail experience. Huge shoutout to Emily for going above and beyond to break down the store layout, check inventory and pricing. Store was neat and smelled yum.

Store manager was VERY pushy trying to get us to sign up for a credit card at checkout. I felt that this kind of spoiled the...

The clothes are beautiful! Such a fresh style, my only issue is that I am a size 16 at all the store I shop at but I was only able to fit into one skirt that was a 16 and that is the biggest...