Roots Salon Spa and Boutique llc — Local services in Cheyenne

I brought my future Sister-in-law in for a trim before the wedding. I booked online based on recommendations from a community Facebook post. I had not heard back confirming the appointment prior, so called to confirm, no answer, so left a voice mail. Still no response, so I called again and was able to get her in the week of the wedding. They had apparently been dealing with some "technical" issues.

The stylist was great about listening to my SIL's concerns (super long hair that she is reluctant to cut, so just wanted tidied up) and spent the majority of the appointment instructing us on what products to get (suggested we look at the local beauty supply place instead of pushing their products on us) and how to best style her hair for the wedding. She even checked with her fellow stylists to see if anyone was available to do her hair that weekend! Three snips and the haircut was done, but the appointment was a...

Let me first start by saying how absolutely thankful I am for these ladies today they saved my daughters hair after she lost a fight with a brush. I was desperate to find someone anyone to help and without hesitation the ladies here jumped right in to help, I didn't catch the name of the second lady who helped as soon as she seen the mess are truly a god send here. I had the best experience in a terrible situation and they even washed and brushed her hair after they got the brush out without having to her hair. I am so grateful they answered their phone and I will tell anyone and everyone to go in and see these ladies because they...

Went on website to book a request for appointment after being recommended by my hairdresser who is down with health issues. One stylist wanted a credit card for appointment ahead in case of cancellation. Never!!!! The other had request to leave message for appointment. After a week never heard from her so found another place. Bad business to use website for appointment request and never look at them. Won't ever give cc for possible cancellation before even getting an appointment no matter how " good" stylist is supposed to be. Let my own lady know about her...