Cheyenne Pet Clinic — Local services in Cheyenne

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Our dog Khaleesi fell ill and we took her to the Cheyenne Pet Clinic, the blood tests revealed dangerously high white blood cell count and extremely low platelets, indicating a potential autoimmune disorder or tick-borne disease. Khaleesi was prescribed antibiotics, steroids, and a nausea shot. Unfortunately, Khaleesi's condition deteriorated rapidly at home. She couldn't keep the pills down, and her vomiting persisted. Seeking guidance, I reached out to a trusted veterinarian friend, who expressed immediate concern over the blood work results. She strongly advised hospitalization for Khaleesi and criticized Cheyenne Pet Clinic's decision to send her home after seeing these results. I took Khaleesi back to Cheyenne Pet Clinic the next morning. During this visit, I saw our regular vet, Dr. Church. Hoping for a better outcome, I explained Khaleesi's inability to keep food down, and the concerns raised by other veterinarians about her blood work. However, Dr. Church appeared unconcerned and despite my major reservations, I followed his advice and took our precious girl home again. The next morning, Khaleesi was wide awake, just looking at me while I slept but appeared terrified and unable to walk. I discussed this with my wife and made the decision to take her to an animal hospital in Ft. Collins. The medical professionals there were amazing and took Khaleesi’s condition very seriously. However, Khaleesi's health deteriorated rapidly. She displayed ataxia, anorexia, thrombocytopenia, hyponatremia, severe lactic acidosis, and azotemia. They initiated intravenous fluids and started running various tests to pinpoint the issue. However, during her stay, Khaleesi exhibited seizure-like behavior and soon after went into respiratory and cardiac arrest. The hospital staff performed CPR for over 20 minutes and tried everything they could to revive her. Despite their efforts, Khaleesi could not be saved. The loss of Khaleesi was devastating for us. The precious memories of our sweet friend are overshadowed by the pain of losing her. I write this review not just as a catharsis but as a cautionary tale. When it comes to our pets' health, we should always seek a second opinion if there’s any doubt and trust our instincts. Their lives are too precious, and their well-being should be in the hands of those who will take every measure to ensure they receive the best care. In retrospect, I believe that The Cheyenne Pet Clinic failed to provide the necessary urgency and care that Khaleesi needed in her critical condition. The decision to send her home without proper stabilization or hospitalization may have contributed to her untimely passing. What compounds my pain is that Khaleesi wasn't just a pet; she was family. Our home feels empty without her presence, her wet kisses, and her warm hugs. Her intelligence and loving nature made her one of a kind. She was the heartbeat of our home, and losing her has left a void that can never be filled. I understand that veterinary medicine, like human medicine, is not always clear-cut, and sometimes even the best efforts can still result in heartbreak. However, I feel that in Khaleesi’s case, the seriousness of her condition was not recognized, and the clinic did not exercise due diligence. If there's anything that I would like you to take away from our heart-rending journey, it's the importance of advocating for the health of your furry family members. Don't hesitate to ask for a second opinion, and trust your instincts if something feels off. Your pets rely on you to be their voice, and it’s our responsibility to ensure that they receive the best care possible. As for Cheyenne Pet Clinic, I urge them to recognize the immense trust that pet owners place in them. I hope they can learn from Khaleesi’s case to be more vigilant, proactive, and compassionate in the treatment of the beloved pets entrusted to their care. In the loving memory of Khaleesi, our best friend and treasured family member, we will always carry you...

Clean, calm clinic. I like that they have a separate seating area for cats. Nice experience

** Update 08/24/24

The folks here saved my cat’s life!

My mom recommended Cheyenne Pet Clicic after taking her cats for shots, teeth removals, etc. Even though I live in Fort Collins, where I’m sure there are a lot of great clinics too, I come here because I have been very impressed with how the clinic runs like a well oiled machine. They see a lot of clients, yet you don’t usually have to wait very long to make an appointment or to be seen. All the receptionists, vet techs, and vets I’ve dealt with here have been super.

I took my cat, Tar, for routine shots, then later teeth removal and cleaning. Everyone was very nice and Dr. Calhoon and Ashley took the time to answer any questions I had about the procedures. They even gave me before and after photos of his rotten teeth, X-rays, and let me have the tiny teeth they removed.

Recently I noticed Tar was hiding, extremely lethargic, eating less, etc. He was in good spirits but I was concerned because he is FIV (Feline Immune deficiency Virus) positive, which means he can get really sick fast.

When I called to make an appointment, the receptionist asked very specific questions to assess how sick he was, the nature of his illness, and she made the soonest available appointment. Within 5 minutes she called me back to let me know there was just a cancellation the day before and they could get him in sooner.

I wish I could remember this receptionist’s name so I could tell her that she saved his life.

When I brought Tar in, Dr. Calhoon didn’t immediately run a bunch of random tests, he again asked me very specific questions about his behavior, appetite, bowel movements, etc. He quickly ruled out unnecessary stuff like X-rays and did a saline test and blood smear. Within 10 minutes into the appointment and with a relatively benign, inexpensive test he had figured out he had immune mediated thrombocytopenia and anemia (his immune system was attacking his platelets and red blood cells), probably idiopathic but perhaps from FIV. Because the receptionist had thought to call me back immediately and fit me in for this appointment, and Dr. Calhoon was able to figure out what was going on with a simple saline blood solution, we we able to start treatment immediately with immune suppressants. I brought him back a few times after that to get blood tests and I cannot stress enough how close he was to going over the rainbow bridge. Every day mattered.

I had to have some hard conversations about when would be the time to consider either blood transfusion or euthanasia. Dr. Calhoon and all the folks here were incredibly kind and patient in answering everything.

It was touch and go for a minute there but Tar seems to be improving and living his best, most spoiled life.

Tar goes with me everywhere. I moved across country and started my life over with this critter. He sleeps in my lap for car rides, sits in a chair at the dinner table to watch us eat, curls up next to me wherever I am, and won’t even so much as let me go the bathroom without him. Even if the folks at Cheyenne Pet Clinic have only bought me a few more high quality of life months, I am immensely grateful I don’t have to say goodbye to my little shadow yet and get to...

I’ve thought long and hard about posting this, as I was a happy client of Cheyenne Pet Clinic up until today.

Long story short, my bearded dragon had been sick since end of May. I began taking him to Dr. Bunting at this point as he is the only exotic vet in town. I was happy with the care I was receiving. Flash forward to July and my bearded dragon was on a fast decline and it was clear it was time to make the difficult decision of putting him to rest. The staff at Cheyenne pet clinic were so kind and supportive. Due to the cost of vet bills and putting him down, I signed a payment agreement to make payments on the account after his passing on July 9th. It was made clear that I would receive him despite paying in full.

I agreed to do a cremation for him and signed papers for a company in Colorado. I was told that the next pick up for that would be Friday July 11th and I could expect him back in a few weeks. I went in to the office and made a payment on July 16th and asked about the return of my baby. I was met with the response of “exotics take a little longer we are expecting him next week.” So I trusted that, gave them all of CFD week only calling once to check, and then called today July 28th.

After being put on hold for 9 minutes I was told my baby hadn’t even left the vet and was being held until full payment was received. This was shocking news to me, as I was told on two different occasions, by different staff members I could expect him this week. To make things worse, when I went to retrieve his body from them today, as I don’t trust them anymore, they didn’t have the prints of his feet or tail down like I was told. I asked about them upon being handed the bag of his little body and was told “oh yeah let me grab him back and I’ll go check on that.” When the vet returned he handed me a wet piece of clay and gave me instructions on how to bake them my self. The vet took his precious little body out and did those almost a month after his passing.

The vet told me it was a miscommunication and an unfortunate circumstance. Offered only to discount my remaining balance and offered to personally make sure he was picked up this week. Again, almost a month after his passing.

I am completely disgusted with how this entire situation. How could a place of business treat someone’s pet this way? I was lied to more than once by individuals I trusted my pet with before and after his death. I will not be a returning client.

However I would love to give a huge shout out to Jacoby Funeral home, as they met me at the vets office to take care of my baby the right way....