I booked a laser hair removal treatment (6 treatments total) at Leah’s salon with a technician who used to work there last year. That technician did an amazing job and even after the first appointment I could notice a huge difference especially in my bikini area and armpits. After a few appointments I also decided to do my legs, arms, and chest. I loved the results and she also used two different lasers on me. A special one for my bikini, Brazilian, and armpits, and a bigger one for the rest of my body. With the smaller laser it hurt a lot more, but she explained that the popping sound was the actual hair follicle coming out and that’s exactly where I noticed the biggest difference. Also, she took her time with me and each session was an hour or more especially after I added my legs and arms to the service. 4 or 5 sessions into my treatment I was transferred to Leah because the previous lady was no longer employed there. Leah roughly spent 20 minutes doing my entire body, using only the laser which I could barely feel working. She went really quick and sometimes would do both sides of my arms and sometimes she would forget to do the under side of my arm. Sometimes she would do my hand and sometimes she wouldn’t. Same with my legs. After Leah started to do my treatments, my skin didn’t even feel like it had been through a laser treatment and there was absolutely no change in hair reduction. I called the front desk and complained about not being given the proper amount of time and that my treatments were very inconsistent. (Keep in mind this procedure costs thousands of dollars). After the call Leah took her time a little more, but the entire thing lasted 30 min tops. It has been a little over 6 months since my last treatment and all of my hair (except the parts that the previous lady did) has come back. I have darker and longer hair on my back, front, legs, chest, and arms because of all of the shaving I had to do before each ineffective treatment by Leah. I couldn’t describe how I feel about my experience because it wasn’t just horrible in terms of quality service, but also extremely disrespectful toward my mother (who paid for my service) and I. My mom has a cleaning business and she works so hard everyday cleaning other people’s houses so that she can provide for me, and Leah took that money, put it in her pocket, and didn’t even provide the service I was told I’d receive (Up to 80% reeducation in growth). I wouldn’t be writing this review if there was at least some difference after her treatments, but my hair grew back even darker due to the shaving before treatments!!!! Don’t spend your money at this business, they don’t deserve a penny out of...
Read moreI wish I could give it zero stars.
I bought a gift voucher and scheduling was incredibly difficult and am unsure why. I called and left a message saying email was best to reach me and no one followed up. I finally got a hold of someone and was suppose to get an email follow up and never did. Then called several times asking to get an email confirmation.
Once I came to my appointment I wasn’t educated on any of the procedures. I did the thermo jet service and was not told to bring a change of clothes. I was sweating through my clothes and it was very uncomfortable. I also saw pictures of this procedure and it was on the legs, midsection and Arm. I didn’t have anything applied to my arms. When that was finished I had a facial appointment I then waited 10 minutes for. Reggie was kind enough to take my clothes and put them in the dryer but I just sat in my clothes sweating.
Reggie did a fine job on the facial however I disliked a lot of the products used. I’ve gotten other facials before and my skin has never get this way before.
I am deeply disappointed in the service I received from this salon. I am unsure how much Leah is there to work with staff or to train them on what to do. It is very disappointing and a waste of my time and money to come...
Read moreI was nervous to try laser because of how thick and curly my hairs were, and was unsure which businesses had enough diverse clients to know what they were doing for those with different hair/skin types. Listen.......Leah does a damn good job!!! I wish I had started laser hair removal years ago. Waxing was not for me, It was painful (to the point where I would cancel appts bc I hated It), my skin was so sensitive, and my in-growns would not stop (even with exfoliation). Ive been going to Leah for almost a year and am EXTREMELY satisfied with my results: rarely do I get in-growns, my dark spots have lightened, and Its not painful at all (I have a low pain tolerance, so that says alot). Leah and her team are the sweetest, and the prices are very reasonable. HIGHLY HIGHLY...
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