O'Reilly Auto Parts — Local services in Chillicothe

During the week when the store manager is here it is a great store and I always get the help that I need. When the store manager isn't there, there is little to no help and the interactions I've had with the other employees have been less than pleasant. The current worker even refused to check my check engine light. Giving three stars only because the help is not consistent, especially on the weekends when I have to drive out of town to go to another...

I stopped in shortly before closing to get help with providing a solution for a broken windshield fluid line and Rob had just the thing and even came out and made the repair for me in the freezing weather. I know many of you will agree with me that customer service just isn’t what it used to be but this effort made by Rob should not be overlooked and in fact should be rewarded. I will be going to Chillicothe O’Reilly for all my...

I will never spend another dollar at this store. The customer service is terrible. I don't know that I have ever felt so disappointed in an establishment in my life. Kindness goes a long way in this world, expecially when shown to those trying to do the right thing. The Manager on duty on the evening of August 11th 2017...