Iām the type of person who LOVES planning and taking care of our own travel arrangements, but when it comes to booking cruises Iāve learned the hard way that things are best left to the professionals. And of all the travel professionals Iāve used, Rob with Expedia Cruises is the absolute, hands-down best.
Every time Iāve contacted him, Rob has gone above and beyond my wildest expectations. He always replies quickly, with any and all issues taken care of and usually even things I hadnāt thought of. And his patience and knowledge are unmatched. Just absolutely incredible.
Rob has landed us more onboard credit that we could have scored on our own plus other perks we didnāt know about. Plus heās willing to spend time on the phone with the cruise lines, rectifying any issues that come up. As much as I love wasting a day on hold waiting for a cruise line representative to help me, Iām more than happy to let my travel agent have that āfunā on my behalf. And if I can get all this fantastic customer care and better deals at no extra cost to me? Well, Iād be a fool not to. Expedia Cruises has worked hard to earn our business and Iām beyond thankful...
Ā Ā Ā Read moreThis travel agency is one of the best. Rob owns the franchise and is one of the most well versed travel agents I have ever met. His staff is top notch, diversified and have experts in many areas. They have people who have cruised over 70 cruises, have people who are from Europe or have lived in Europe for 14 years, have experts on China, luxury cruising, and land tours. They have a variety of tours, cruises and vacation packages, most that are hard to beat the price using the internet. They have resolved problems encountered on vacations, of which I extend my personal gratitude. They appear to be experts in bachelor/ette parties as they were on the local news about their services. They also appear to have great honeymoon packages as one of my friends said they are putting together a super package for his granddaughter. From a personal standpoint, I have booked three cruises and one land vacation with this office and have not been disappointed. I recommend...
Ā Ā Ā Read moreWe had an exceptional customer experience with Expedia Cruise Centers in Tampa. Our travel agent, Richie Steinfeld, was phenomenal. He helped us to coordinate a large group of 66 people to attend a week long wedding cruise to Grand Turks. Not knowing much about cruising, and stressed out about having a wedding in another country, Richie was able to alleviate a lot of the stress by answering the million questions not only I had but as well as the other 65 guests traveling. He was always very calm and collective, and if he didn't have answers he would find one and get back to us within hours. I highly recommend Expedia Cruise Centers, Tampa for any travel needs you may have, big or small. They get the job done, and with professionalism. Thanks again Richie for all your help making our wedding/vacation MEMORABLE and...
Ā Ā Ā Read more