Natural Nails & Lashes — Local services in Citrus Park

I don’t recommend this place at all. I made an appointment for 9:30 am for eyelashes and nails. I asked the lady to do a hybrid set and also mentioned I had a nose surgery two months ago and to please be careful. First off, the lady never put gloves or mask on, she never offered a mask and she talked through the phone at all times in front of my face. So not even bother for 1 start when it comes to sanitation.. Second, based on the experience I’ve had with eyelashes, they’d clean the area to make sure there is no make up residue on the eyelids, they put a cloth on your forehead to put the eyelashes and then, they work from there with tweezers without putting their hand in the face. But no, this lady, would not only not clean the area and go right away to put the eyelashes on, but could also not find a position to be comfortable and unprofessionally rested her hand on my nose 90% of the time. I told her I felt pressure on my nose. But she didn’t change her position so I guess she did not care. She also put her pinky finger on my nostril where I had my scar healing. I even stopped her and used my hand to move her pinky. Besides that and the on going calls, her colleagues were chitchatting next to us and the experience of finding a relaxing time was not achieved at all. But the most frustrating part of this whole experience was the eyelashes result. She made the eyelashes to look with extreme volume and completely different length than requested. She apologized for the misunderstanding as I specifically explained to her what I wanted at the very beginning and when trying to fix it, She squeezed my eyelids with the tweezers. At that point I made her to stop, paid and left the place. I didn’t even bother for the nails. With situations like this, a customer doesn’t even pay but I wanted to demonstrate her the decency and professionalism that she didn’t offer during this service. A shame...

Well, just moved to the area, came in for a polish change for hands and feet because I just got a mani pedi recently. The price menu when you walk in said $8 / $10 for hands and feet. I told the guy at check in abouT the polish change - he doesn’t tell me the prices on the menu are not accurate.

Sat down - she polished my feet. Then I asked if I can pay. She brings me the iPad to pay and says it’s $25 for both. I’m like what! The pricing says $18 and she quietly says yes, sorry $25.

No big deal, I paid the $25 but then when I told the (already rude) woman who owns the salon that they should update their prices on the menu, she was yelling at ME and rude to ME and telling me the guy who checked me in was new and that I DIDNT ASK the price as if I was to know that the prices printed on the menu are wrong 😂😂 honestly - I didn’t mind paying but then the blame on me as if I should have asked is a bit ridiculous for a less than par nail salon.

This fiasco aside - as others said, the chairs aren’t the ones with the water bowl attached - so some updates needed here. Two stars because the lady who actually did my nails was super nice. I won’t be coming back -...

I would honestly give a higher rating than 5 stars if it was possible. This was my first time visiting this salon as I have moved to the area recently from Fort Lauderdale and found this salon on Google.

First, the ladies that work here that I met were the SWEETEST! Really accommodating and kind, great customer service. She gave great recommendations when I asked about their different pedicure services. (I had the chamomile pedicure and it was fantastic). I had initially called to make an appointment but the phone was busy when I called. They called me BACK, just from seeing my missed call. Amazing.

The technician I had was Nancy. NANCY, I LOVE YOU. WOW. I have had enough pedicures in my life to be kind of snobby about it and let me tell you that Nancy's hands are made of pure magic. The massage that came with the pedicure was literally the best I can ever remember. Strong, thorough, and relaxing. Thank you Nancy, I walked out feeling like...