The Grind Coffee Bar and Cafe — Restaurant in Citrus Park

Totally uncomfortable experience. It was my first time at the Grind and it was quite an eye opening experience. We walked in and sat at the bar literally right next to the register. Whomever the lady was at the bar indicated that we needed to place our order at the register. What??? Like it was a foot away. Is it really too much to place my order while I am sitting next to the register??? Anyway, my colleague and I placed our order at the register and sat back at the stools at the bar. It was a cold day today and they had the walk up window open which was blowing in cold air. I asked politely if they could close the window and with a dirty look and reluctant attitude they did. I certainly felt uncomfortable after that. So I felt that it would be better if we sat at a booth. So we moved to the booth. When the food was ready the lady at the counter (lets call her no time for you Nancy) came out with our food. Immediately my colleague saw here and politely raised her hand and said we are here and explained that we decided to sit a a booth which was not available when we walked in. No time for you Nance then walked over with our food, did not even acknowledged what my colleague said and without saying anything placed our dished on the table and walked away basically making us feel as though we were an extreme bother to her for having to walk over to the booth to deliver our food which was only 6 feet away. I ordered the Waldorf salad which I though looked delicious until I saw the dressing which was the consistency of tooth paste???? I went ahead and added it to my salad but it was quite difficult to mix it in with all the spinach and toppings because of its consistency. Out of curiosity I approached the bar again and as politely as I could I asked about the dressing. No time for you Nancy looked at me like I was an idiot and said well that's the way its supposed to look it's a cranberry dressing. Well excuse me if I never saw dressing that thick before, I thought. Uncomfortable I accepted her response, thanked her and sat back down. I then ate my salad and left as quickly as I could. I gave this place a 2 star rating because the salad was actually good but the customer service was a negative 1. I have never felt so uncomfortable in a...

If I could give the Grind Café in Tampa Westchase more than five stars, I would do it in a heartbeat. From the moment you step foot inside, you're enveloped in an atmosphere that feels like a warm embrace. It's not just a café; it's a sanctuary of delicious food, inviting ambiance, and unparalleled customer service.

First and foremost, let's talk about the food. Every dish that graces your table is a masterpiece of flavor and freshness. Whether you're indulging in their signature breakfast offerings, savoring a hearty lunch, or treating yourself to one of their decadent desserts, each bite is a testament to their commitment to quality ingredients and expert culinary craftsmanship.

But what truly sets the Grind Café apart is its atmosphere. From the moment you walk through the door, you're greeted by an ambiance that's as inviting as it is charming. The cozy interior, with its comfortable seating and tasteful decor, feels like a home away from home. It's the kind of place where you can linger over a cup of coffee with friends, lose yourself in a good book, or simply soak in the serene surroundings.

And then there's the customer service. From the friendly smiles that welcome you at the door to the attentive care you receive throughout your visit, the staff at the Grind Café are the epitome of hospitality. Special mention must go to the wonderful ladies who work upfront. Their warm, genuine attitude is infectious, making you feel not just like a customer, but like a valued friend. They go above and beyond to ensure that your experience is nothing short of exceptional, and their dedication is truly commendable.

In summary, the Grind Café in Tampa Westchase is more than just a place to grab a bite to eat. It's a haven of culinary delights, cozy comfort, and heartfelt hospitality. So if you're ever in the area, do yourself a favor and pay them a visit. I guarantee you'll leave with a full belly, a happy heart, and a newfound appreciation for this little slice...

My first time there I go in because I got a notice in the mail about the breakfast spot so I decided to stop by. The place is nicely decked out and the decor looks very "chill". I go ahead and sit at the bar and pick up a menu, after waiting 10 mins for someone to come and ask me if I want something, I finally lean over and ask where can I order? They point me across to the machine next to open fridge area. No big deal but I wish I would of known instead of sitting there waiting like a bum.

Next, I order the 2 eggs and bacon with potatoes breakfast and a fresh squeezed OJ. As I'm waiting for my food I notice that the person who was squeezing the juice for my OJ was complaining about people who order the fresh squeezed OJ. I'm honestly not a picky eater but don't offer something on the menu that you don't necessarily want to provide. It just makes zero sense. But anyways, I get my almost raw bacon and burnt potatoes with the yolkiest eggs I've ever ate in my life. But I drowned the food in the ketchup that I had to ask for because nothing was offered to me and then completely put my pride aside and didn't ask for anything else. I even had to ask the guy next to me for napkins even though he doesn't work there.

Overall it was a bad experience. It felt like I was wasting their time for just being in their presence and that's not the feedback most restaurants would want from their paying customers.

The girl with the glasses was cool though but unfortunately did not know what time the place closes at. But regardless of everything it's just another place that I learned my lesson not to go back to.

Thanks for the coffee stained counter that stained my shirt by the way. Lol I really appreciate that added...