Irish 31 Pub House & Eatery - Westchase — Restaurant in Florida

Have not been here in years and  I regret returning. Nothing to do with food or ambiance, just revoltingly bad service.

Important things first. It's an Irish pub that serves some traditional Irish fare and American bar food. A large open air bar with seating indoors and outdoors. Perfect for this time of year and the plethera of large screen tv's make it a natural setting for watching sports. I used to frequent the the place after work for my "Sticks and Stella", my beer and their wonderful hand made zucchini sticks.

A lot has changed, it was less busy now during Sunday Football than it was on a regular week night. My favorite snack is no longer served, the once attentive and charasmatic servers are gone, the business like management of yore is missing and a much more lackadaisical atmosphere prevails.

The food seems to be more consistent than the business. Awesome wings, great house made chips and even the fries seemed better than store bought. I had the Fish ans Chips which while great in flavor were heavily breaded for one reason...they cut the fish into thin strips instead of filets. More profit in that I imagine but only 1 of the 3 strips had a suitable amount of fish. The other 2 looked the same but were mostly breading. A shame because the flavor was very nice. My wife loved her hummus and chicken wrap with greens, tomato and greek dressing.

Now the sad part. A buxom blonde was our server. It began as a tepid and unattentive encounter. As time passed she ignored the table for long periods and waiting to pay the check became somewhat soul crushing. The girl in the table next to me sat around for 20 minutes before they ever spoke to her. When people she was with that sat outside came and asked if she had finished eating, she said that no one had even greeted her yet. She had the same server as I. I had decided on a 15% tip instead of my usual 20-25%. Then when I paid with a $50 bill the girl asked if I wanted change. When I said yes, she was visibly upset that she was not getting the 30% that remaind. She then gave change in a larger bill attempting to force a tip of 25%. No luck, I gave the $2 that remained and left. I do not ever spend this much time regarding service but maybe management would like to know why business has slowed. Who...

Expensive, poorly executed drinks. $17.75 for one Moscow Mule (still not very good but I drank it anyway). Stick to drinks out of a can or bottle. Manager was pretty mean. Yes, In fact, I am having a bad day. Also nothing gluten free on the menu.

If you are looking for great original cocktails, I recommend Repeal 18. Atmosphere is a little dark, just sit outside.

May 15th in the late afternoon/evening. I did order an extra shot to try to make it drinkable. Then I asked for seltzer water. I really don't know what when wrong since a Moscow Mule is super easy to make, I can even make them. Vodka, ginger beer and lime. I'm guessing the lime was not added properly and the ginger beer was tooooo sweet. I had no idea I would be charged the price of a whole bottle. Manager did offer to comp the drink. I said I didn't realize it would cost so much, he said, you drank it. I nodded. He said people don't know the prices but they pay anyway. I can see you are having a rough day. It was the way he said these things. Like I was trying to take advantage of him and speaking down to me. Made me feel terrible, like cockroach. I left a $20 on the bar and won't be back. Maybe I got treated poorly because I looked frumpy, I didn't get dressed to go out and I was visibly upset. We have had to deal with termites in our rental house, down the street and I'm allergic to them. It's has...

I had drinks there several times, but not much food. Here's why:

Pictured is the $10 fried pickle appetizer I got the last time I went. That’s 11 pickle slices for $10 plus tax and tip = $12.75 ($1.28 per piece of pickle) and they weren’t good at all. Definitely not house/fresh made.

I’ve also tried the fish and chips (photo is by a different customer, Elissa Pally). The menu says dipped in “our Black and Tan beer batter”, but the three waaay-too-small fish sticks (not a larger single piece like everywhere else serves) definitely looked and tasted like they were from a freezer bag. Pretty much like Captain Ds, but much smaller pieces. There was a handful of fries. Nowhere near enough food for $18.50 (plus tax and tip = $23.59).

Other than that, every time I’ve been, the floor has been so sticky that it’ll pull your flip-flops off. The bathroom is always unclean and smells of urine, too. And the last time I went, the urinal flush valve squirted a bunch of water that hit my shirt when I used it.

Service is hit or miss. Sometimes good. Sometimes excruciatingly slow.

This place is poorly-managed and serves overpriced...