Annie's Hallmark Shop — Local services in City of Auburn

They are lucky they got one star because you can’t leave a review for zero stars. This Hallmark never gets in half, if not more, of the items on my keepsake wishlist. It’s been a consistent problem with each release for the past two years. Every time all I hear are lame excuses which I believe to be untrue. Also when I speak to the employees over the phone all I get is attitude and rudeness. I'm not going to drive over an hour to pick up items if everything on my list isn’t available. I can’t send my list to the Destiny Mall location for pickup unfortunately, otherwise if I could I would. That location always seems to get the items on my list. From now on I’m not even going to bother sending my list each year to this location I’m just going to buy online or shop at the Destiney...

I am giving a 1 star only because 2 of the 3 women wokring there were very nice. The 3rd older woman was snarky and rude to us about an ornament that we had taken off the wall because there were no more boxes of them on the shelf. The ornament shelves were not organized which made it difficult to find the ornaments we were looking for. Comments were made about a customer saying Merry Christmas instead of Happy Holidays as they were leaving the store. This is not the first time I have seen and heard rudeness from the staff while in this store but it will be my last as I will never shop...

Well I enjoyed it very much I got the things I need ed there was a younger person behind the counter seem like she didn't even want to be there but the older woman was wonderful I picked out a little cat figurine The other woman sort of like cuz I wanted to know some things about the other one she just sort of blew me off so little disappointed there but I got some nice cards nice wrapping paper a couple bags and the cat figurine. But disappointed with the younger...