Felthousen's Florist and Greenhouse — Local services in City of Cohoes

Received flowers for mothers day.very disappointed.i have been doing business with felthousen over 30 years.weddings funerals proms.called the store and asked who flowers were from.received mothers day card but was not signed who sent it.employee told me it was my son.nice to know.arrangement was sparse.colors did not match and arrangement died within the week.told them price that my son paid this arrangement was sparse.i know what flowers cost since since I buy them all the time.employee told me that is the price and flowers are marked up for holidays.was not given the suggestion or opportunity to bring arrangement in to be looked at.adding more flowers etc.it was it is what it is.very very disappointed since this was my go to florist.feel even worse for my son who sent an arrangement and it died within a week.WOW.....Update: I was contacted the very next day after this post by rebecca who listened to my concerns.she was very apologetic.next day a beautiful hanging basket arrived.thank you Mark and Rebecca for listening and following up and sending a...

ORIGINAL 2-STAR REVIEW: Called from out-of-state to have flowers delivered to my daughter in Cohoes for her birthday. Said I'd like something with daisies and wildflowers and my daughter's favorite color is yellow. I was told there's a $40 minimum for delivery and with fees and taxes the cost was $53. The bouquet my daughter received was pretty but looked like something that could be purchased at the supermarket flower section for less than $20 and it has not one daisy in it. I am very disappointed. I chose this florist based on positive reviews. UPDATE: The florist contacted me in response to my review and offered to make a new arrangement that would be more of what I had been expecting. He did a beautiful job on the new arrangement including many yellow daisies and it was a much larger arrangement than I would have expected for the original...

I had a last minute order on Friday afternoon for a funeral service the following morning at 9am. Ben was extremely helpful and assured me the flowers would be delivered in time. Since it was a local funeral home, he said there was no charge for delivery, even though it was a last minute order. I was so shocked because it seems everybody charges for delivery these days. I ended up calling him back about 1/2 hour later to add another order of flowers from my siblings. He said no problem and helped me with that order as well. When I saw both arrangements the next day at the funeral service, I was extremely pleased. They were ABSOLUTELY BEAUTIFUL, even better than I expected! Thank you Ben (and whoever else helped with the order)! I can’t tell you how much I appreciate such good customer service and...