I had removed a laptop key from my laptop earlier today due to a key sticking issue I was experiencing, and went and stopped by the Access Computing shop to see if they could help me put it back on since I was in a rush. Was told by the gentleman who worked there that it was "impossible" to put these keys back on , and basically told me that there was no chance to I'd have to put it back on. Didn't even bother to look at the retainer clip that I had along with the key before saying he couldn't help. It took me two minutes to put back on when I got home...pretty embarrasing to...
Read moreI called in advance to ask about them having a specific PCIe cable. I needed either a 6 pin or 8 pin. I was told they have both in stock and to take a picture of the ends I needed. Instead of a picture I brought in an exact copy of what I needed (I had one but needed a second.) When I got there an unmasked employee (still have a state mask mandate) tried to find the part I needed but turns out they did not have any in stock. He said I would have to order one online. The whole point of the phone call was to save me an hour of driving. I will not...
Read moreGreat place. Knowledgeable owner who does the work himself. Had my computer repaired in about an hour. Took the time to explain the repair process in simple terms I could understand ( I am not very knowledgeable when it comes to computers.) Charge for parts and labor were more then fair. Would definitely go back in the future for any more repairs that...
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