Nancy's Bridal — Local services in City of Cortland

I would give 0 stars if I could. I brought my maid of honor here to see if we could find a dress for her and multiple things went wrong. 1.) I had come in a couple weeks prior and she was very rude to my sister and I about finding the color bridesmaids dresses I needed. She was not very friendly and stated she had to "go back to sewing" when she realized we werent buying anything and acted as if we were a burden being there 2.) I decided to give her a second try thinking it was a stressful day for her, so bringing my MOH in was my second time being in here. The first thing that happened this time was not only being rude about comparing a swatch id gotten online to the color in a different store (I already knew it wasn't going to be listed as THAT exact color) but getting defensive about it. 3.) Telling my MOH that "a little weight loss and she'd fit in no time" while grabbing her "back fat" after clearly seeing shed just had a baby as we brought her in with us. Nancy was very unprofessional and rude as well as fat shames. I will not recommend this bridal shop to any bride...

Very short, rude, and repeatedly scoffed at the dress I had brought in to have the shoulders taken in. Didn’t even give me a chance to put the dress on in her shop and have her look at it, as she repeatedly stated she was very busy with prom and wedding season and it would be over 2 months. Was not even willing to give me a time frame until I pressed. Made my dress seem cheap, stated she would have to rip many seams open and “tear the sleeves off” to alter, and even asked me if I EVEN NEEDED my dress tailored because it is supposed to be “ready to wear” …. Will definitely be going elsewhere to a shop that is willing to HAVE business and not make customers feel embarrassed or shamed for needing...

Based on the reviews I was not sure what to expect going to Nancy's Bridal Shop. I have to say that I was completely blown away! I would definitely recommend anyone to stop in and check out her shop. I was working with just two weeks to find a dress and get the alterations done, and she was not fazed at all! She was very helpful in finding styles for me to try and I ended up falling in love with one very different from what I thought I was looking for! She has never made me feel rushed, even when I came back at closing to try the dress on one more time to be sure it was right! Best experience in...