Salon Camaj LLC — Local services in City of New Rochelle

I had a horrible scheduling experience. This salon was extremely unprofessional and disappointing as a new customer. I had booked an balayage appointment with Color Specialist Grosha for 6/25 @2:30pm I booked this appointment in early June. I called back a week before my appointment to add my card to their system to my profile that was created when they scheduled me. They then told me that they have to cancel the appointment because the stylist was on vacation the week of 6/16 and 6/23 and she would not be here to do my hair. They apologized on behalf of whoever had mistakenly scheduled me for that date and time. Fine, let it slide. Then I asked if the price of the balayage changed if I had long hair. They said yes depends on thickness and length, makes sense. I schedule a consultation to meet with the stylist and to get a price for the balayage for 6/24 @5:30pm because I told them I work from 9-5. They told me 5:30 was fine because “they are always there till late anyway”. But wait, didn’t they just tell me she was on vacation the week of 6/23? Yes they did. This confused the heck out of me. But fine, I let it slide because I wanted the consultation at least. Today I am on my way from work 20 minutes into my commute. I’m running 10 minutes late because of traffic, so I call to let them know. They said oh the stylist left because we thought you were coming at 5pm. WHAT?? My patience had run out and I was extremely disappointed they didn’t call me. They had all my contact information when they scheduled me the first time. I just needed to share my frustration because this has never happened...

I absolutely love Salon Camaj. Beautiful, relaxing and a clean environment. The staff and stylists are all welcoming and care deeply about the customer service they provide. They are very consistent with the service and quality they provide in their work. I discovered this salon when Grosha started working here. She has been cutting, coloring and styling my hair for over 10 years now and I couldn’t wish for a better stylist.

Grosha takes her time to evaluate each client based on their hair, texture, likes/dislikes and face profile. She does not use a one size fits all approach which is key to what makes a stylist great. She creates a tailored design for each client and puts hair health care first. She is a stylist who not only listens but documents your hair journey and is always looking to make you feel your best. She is loyal, dedicated, passionate, kind, caring and respectful. I have recommended her to my family and friends and they have all reported back with the same feedback “ she’s great, it’s my new spot, I love my hair”. It’s a blessing to be able to refer a loved one or a friend and see them happy with their results as we all know that’s not always the case in the hair/beauty industry. Grosha executes her job well, she is a true professional at heart and Salon Camaj is lucky...

I cannot say enough about Salon Camaj! I have frequented many salons in Westchester throughout the years, and Salon Camaj stands out from the rest. The warm, friendly, genuine staff exudes great energy as soon as you step into the salon. You are immediately greeted with smiling faces by Lori, Lula, Kiki, and all staff members. Everyone at the salon is extremely accommodating and kind. Kiki has been styling my hair and not only is she very skilled and talented, she is an absolute sweetheart to talk to. Kiki listens to your thoughts and offers her most humble opinion as well which I appreciate very much. The salon offers quality services at affordable prices, and every staff member works hard to exceed client expectations. I have referred many friends and family members to this salon and they all love it. I will continue to support Salon Camaj and spread the word about this salon because I would love nothing more than to see them continue to thrive in...