Curaleaf Dispensary Plattsburgh — Local services in City of Plattsburgh

They give you a 5% discount when you leave a review on Google Maps. I found this out nearly a year ago, after leaving an honest, yet overwhelmingly positive, review based on my personal experience. I was cold called in the middle of the day and verbally berated on the details of my review (which again, was honest and positive). It was extremely distressing to be treated this way. I immediately deleted the review and since then have had such a difficult time going back. Most visits, I can't summon the courage, and choose curbside or rapid pick up, to minimize my interaction inside. I feel like I've been "flagged" in their system or some way noted as a problem. It's so uncomfortable, and yet I need my medicine in order to cope with chronic pain and PTSD. Please, Curaleaf, do not reach out to me regarding this review. My main concern in my original review was that I never got to experience the normal intake process and consult with a pharmacist, as my first visit to Curaleaf was at the height of the pandemic, which I fairly pointed out in the review. It would have been appropriate to reach out to set up a consultation, but that's not what the goal of the phone call was. The goal was to berate me and shame me for publicly voicing my opinion, well, mission accomplished. Very distressing to see what is prioritized when "reaching out" to your patients. Again, do not ever call me. I am taking back my right to voice my opinion and challenging the crippling fear and anxiety that I feel when I voice it, and it has taken me months to get back here. I strongly suggest you reconsider this business tactic, as it is extremely distressing to your patients, many of whom are facing chronic illnesses...

Had a very bad experience today been going there for over 2 years regularly. Showed up just before 7:00 tonight , I try not to do because I know they don't like it, I already ordered, but due to work and errands I had to run I couldn't get there any earlier. so just before 7:00 it was I entered the door i was greeted by the older gentleman in the lobby he greeted me with screams I was so caught off guard I didn't even know what to say for a few seconds I had called ahead and spoke to I believe the store manager she said to try to get there before 7:00 which technically I did, I go there very regularly I know the routine I've always said hi goodbye to the gentleman in the lobby I've never been rude I don't know what gave him the reason to scream at a medical patient entering a state dispensary trying to pick up his medical cannabinoids. The gentleman then proceeded to follow me into the store in attempt to antagonize and argue with me. I asked for a manager and was told there was one in front of me she just tried to diffuse the situation. nothing was really done i felt very attacked, and very upset on how I was treated by that gentleman. I am going to keep trying until I could reach a higher up staff about how I was treated it was 100% not okay this is more than a cash cow this is supposed to be a medical facility and it's not okay to SCREAM at a patient...

This place is awesome! I can’t get over how easy it was to get in and purchase my medicine. They keep it very professional and informative. They offer a variety of product forms to cater to each individual, I personally like the vapes. They even have a point based reward system that adds up to give you discounts on products. On top of that I get text messages for extra points days and 10% off days! Even if you aren’t a patient, you can go in and they can guide you through the process of getting certified! They even walked me through the NYS website because I found it confusing. The staff here are so accommodating and friendly. You can tell that’s they take pride in their work and want to help every person that walks through the doors. If you are even considering becoming a cannabis patient,...