Statement Boutique — Local services in City of Rochester

Horrible shopping experience. Walked in with a friend of mine and the store was empty except for the cashier with a customer at her register. We weren't greeted or even recognized, but let it go. After browsing around for about a minute we quickly realized the "customer" was actually a friend of the employee and they were whispering about some sort-of girl chat. About 5 minutes in, I looked towards the employee for assistance with something and waited for a time to cut-off the conversation. Employee quickly made eye contact with me and glanced away, continuing to chat with her friend.

We left with no "goodbye, thanks for stopping in." Nothing. Annoying to say the least. On top of that, we were celebrating a birthday and I was looking to treat my friend to something nice. Took my...

I bought several items, and the sales associate assured me that I could return the items for a refund within 14 days. When I went to return some items that didn't fit well (I didn't try them on due to Covid), the sales associate informed me that she was the owner and only would give me store credit. She was very short with me, and I found her rude. When I explained that the Sales Associate assured me I could return the items, she said that that associate was just filling in. She would not budge so now I have over a $300 credit there. I was trying to support a small business because of the closures due to Covid. Once I use this money up, I will never shop there again. What a way to...

The best boutique in Roc!! Statement is full of colorful, unique, and on trend items. From clothing, to accessories, to jewelry, and art, Courtney has a great eye. Shopping here is a fun and full service experience. I always leave feeling energized by the upbeat vibe and Courtney’s sunny personality. There is also a shop dog!

They offer a range of prices from low end to higher end (pieces range from about $20- $100). Wares are a mix of casual and “statement” pieces, designed by both independent makers and bigger brands. A great place to get a gift or...