Dawn, the owner and operator, is excellent at running the business. Iâve had two orders so far from her and Iâm hooked. Just coming in as a man with an idea, she helped to refine the vision and make products that were unique to me. There is no shortage of inspiration based on what she has in stock, plus you can bring in your own items and ideas to get embroidered. Sheâs running the show full steam even amid the pandemic; very polite over the phone as well as in person. As a guy from out of state, I love that I was able to find a place like this. She reflects buffaloâs âcity of good neighborsâ moniker. High quality products, very affordable pricing. Support small businesses and...
   Read morei can't say enough about this lovely, wonderful human âĽď¸ twice i've called her now with super last minute needs to sew items on my military uniforms. as you can imagine, i take much pride in that being done professionally and she delivered an amazing product!! i truly enjoyed chatting with her about life, work, our families. i can absolutely say i found her shop to be fairly priced, with excellent and timely service.. and her doggo is cute too! i'll continue to come here for any and every sewing and embroidery need...
   Read moreVery rude and unprofessional on the phone, so much as to say, she almost closed the call in my face!!! Refused to give me any price range estimates through email, even though I was willing to send all the specific details of the garment, measurements and design of the embroidery. If I could give 0 stars, I would. Sorry, but if you are looking for professionalism and genuine business courtesy, look...
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