Great when you are paying tens of thousands but wait until something goes wrong. Naga's team destroyed my wooden floors while installing a tv (they left a chain saw running on a newly polished floor) and invoiced in full without deducting for damages. Naga claimed he 'fixed' the flooring. In fact, he called a floor guy to repair it without telling me and my children called me to say a floor guy was in the house. Only when I called did Naga confess to the damage. He also installed a very expensive security camera system and after a we had a home invasion, I asked him for help to locate footage for the police. The first question was not if we were all okay... it was what were we going to pay him. That's Naga. He claims not to have been paid for the last visit. I had to remind him that his drilling caused a fire in the living room which we claimed through our insurance and the new hard wood floors were damaged and we didn't ask for any money on our end. But a home invasion with no access to camera footage and all he's concerned about is squeezing us for more cash. Pathetic, money...
Read moreI hired Nagazaki at Navas Av to do some work in a new house. I had them do quite few things at the house. Nagazaki installed 3 tvs. 3 nest thermostats and a hello Nest doorbell. He also installed Sonos amplifier and retrofitted the existing home audio system to work with it. The TV installs all came out great. One TV install in particular was in a very difficult spot on top of an old stone fireplace and Nagazaki got them all done perfectly. Its awesome being able to stream music through the house speakers. They would have been useless with out that. Nagazaki sourced all of the equipment and the appliances for the install. All his prices were inline with the big names. I was very please with his company and would definitely hire again. Nice guy and...
Read moreNavas team installed a KEF home theater sound system paired with an 85” Sony TV and additional zones to our existing Sonos system. From start to finish the team was prompt, courteous and professional. I was presented with a detailed proposal offering equipment options to choose from and suited for our specific project. Nagazaki, the owner, was always available to answer any questions and explain the system in detail. There was a manufacturer’s issue with the Yamaha receiver software and Nagazaki swapped it out for a new one in less than a day, making sure that the new unit was paired properly with the TV. If you are looking for a professional, reliable and friendly AV solutions service in greater NY area I would strongly recommend...
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