10000000 stars!!!!!! Of all the retail experiences I had in any store I've been in, this has been by far the best. Without making this review as long as a 10 page term paper-- we had a memory foam mattress when we came in to look for a new option. Frankie heard us out, and helped us to explore another option of mattress. He had us lay on a couple options, asked questions about how we slept and what postions, it all felt very curated to our personal preferences! We bought a new mattress and it was wonderful until it wasn't. Nothing wrong with the mattress but our spines are apparently picky and have expensive taste lol so we came back into the store, unsure if we could still explore any other option since we were a month outside of the trial period. Frankie worked one on one with us, did his best to find a solution, and found us an even better option for a phenomenal deal. We would have paid almost 5k difference but due to a sale going on and some other deals Frankie managed to find, we left only paying an $800 difference!!! Don't forget to pick your jaw up off the floor. Yes, this experience was as great as I'm explaining and honestly I can faithfully say that anyone going into this specific store will get experience on par with mine! We saw a few customers come in and out super quick and you'd think maybe they didn't find something they liked? But no, their experiences were THAT good. The sales persons were able to find their perfect options and work out affordable prices so quick that instead of an all day thing, these people were in and out with huge smiles on their faces. Although Francesco ciraco (frankie) was the best of the best, we also saw Andre running through a sale while we were there too and even he was thorough and friendly! I saw another associate whose name I didn't catch but yes even he seemed very thorough!!! Amazing amazing amazing experience. Thank you so much for working with us Frankie! We appreciate you! --...
Read more⭐️⭐️⭐️⭐️⭐️
We recently had the pleasure of shopping for a new mattress at Mattress Firm on Central Avenue in Yonkers, and we couldn't be happier with our experience, thanks to Fenix! From the moment we walked in, Fenix was incredibly attentive and knowledgeable. He took the time to show us multiple mattresses, carefully explaining the quality and craftsmanship of each one.
Fenix walked us through the different materials and patterns, giving us a better understanding of what makes a mattress truly comfortable and durable. He also highlighted some of the best sellers and explained why they are so popular. We were impressed by his deep knowledge of the products and how he tailored his recommendations to fit our needs and budget.
Not only did Fenix make sure we found the perfect mattress, but he also helped us secure a great price. The entire process was smooth and stress-free, and to top it off, we were given a fast delivery date that fits perfectly with our schedule.
We are beyond satisfied with our purchase and highly recommend visiting Fenix at Mattress Firm on Central Avenue if you're in the market for a new mattress. Thank you, Fenix, for making this an excellent...
Read moreFirst I have to say I have never purchased a mattress from anyplace else. I go way back with this company from when it was Sleepys. I have purchased maybe 5 mattresses from them. I went into this store and dealt with Charlie. He basically told me he was giving me an extra discount of $200 and this was a lie. He quoted me $200 higher and pretended to give me a discount. I didn't realize this until I went online to read the reviews on the product. It clearly had the discounted price. I felt cheated and went to the store to cancel the order. The manager tried to tell me I did get a discount. Then got offended when I pulled it up on my phone to prove he was wrong. I went to Raymour and purchased a similar mattress and they discounted the upgraded adjustable base with free delivery. I wound up paying less there with no lies. They even threw in the kit to attach the base to the headboard. Mattress Firm was charging $40 for it. I will never shop here again. I am attaching a copy of the order from the store and the order from online. You will see the only difference is $50 not $250 he said he was giving me. The extra $50 was to write a review. So...
Read more