Wireless World Claremore- Phone Store — Local services in Claremore

I was told I would get OEM screen repair for $120. I was told it would be a 2 hour wait, came back after 2 hours was told the repair man went to Bixby and he would be back end of day. Finally got my phone and fingerprint feature did not work. The phone was getting extremely hot. The battery is draining quickly. He told me come back and they would fix it. Then they said they are after market parts. Now I am being told it's an extra $150 to get the Samsung part. I requested he put my cracked screen back on and issue a refund. He refused. He said sometimes they work and sometimes they don't. Please do not go to this place. They are essentially stealing money. UbreakitIfixit is a legitimate and authorized repair store. I would strongly suggest anyone looking at this place go there instead. I will be reporting this to better business bureau. They are complete scam and con artist.

• Update* They replied to this review but what they are saying is not true. They told me it was OEM parts with the original quote. So first they flat out lied and then my husband went in there to have it repaired and they told him sometimes it works and sometimes it don't- Sorry-. They didn't even offer to fix it. Not to mention now my phone has been hacked after their repair. How did that happen? Needless to say I have had to purchase a new phone and this whole experience has been...

After working in the cell phone repair industry for 5 years there are a few things I have come to look for when I go to a shop to get my device repaired due to not having the time/equipment to do it myself.

Those things are; Quality, Integrity, professionalism, and transparency.

I can honestly say that this place and their employees meet and/or exceed every one of these. Not only do I feel valued as a customer but their parts are some of the best around meeting or exceeding the durability of Apple's own parts, they treat you like you are the only customer in the shop and almost always get your repair done in a timely manner. The few cases that they don't/can't they are sure to call you and make sure you are as up to date on the situation as possible.

If you are looking for a repair shop that gets things done right then...

I went here to get my iPhone screen fixed, as it was 50% off for black friday. I cracked it again about two weeks later(totally my fault). During those two weeks I noticed my phone screen was very sensitive if I even grazed my hand over the screen it would hit a bunch of buttons. I went back to wireless world to talk with them about it, they quoted me a price, which was the same as my previous 50% off, so I’m not sure if they were honoring the price same as last time or if they forgot to give me the 50% off on black friday. I decided to go to the Apple Store so I could get an authentic apple screen, the apple store told me that there was no way they could fix my phone as there was missing metal plates in my phone. Do not go here unless you want your phone to be more messed up then when...