Been waiting since January for repairman to come out to fix a vent on a GE Profile microwave. (The vent motor does not pull steam through, leaving steam running up front of microwave. In all my years, I've never had a vent that could not pull steam.) I had multiple phone calls to them- to schedule a service call. If it weren't for me calling THEM back ( I gave them a week between calls to give them ample opportunity to reach out to me ) I'd never hear from them. They ordered a part prior to coming out. We scheduled four separate appointments. Two they cancelled the day of, one he just "forgot" and the last one was today. The repairman came in saying, " it's pulling just fine. ". When I told him it doesn't pull steam out of the way, does he need me to get a pot out and show him?" he responded, "It's not meant to operate that way."
I then told him to get out of my house.
What kind of operation is this? If they weren't planning on acknowledging the failure of the fan to work as it does in MICROWAVES HUNDREDS OF DOLLARS CHEAPER then the Profile, why waste my time (on four separate days) and theirs?
His condescending tone was more than I was willing to take. He could have said that back on a January when I first told what the problem was and we all could have saved some valuable time.
Wish there was a rating less than a star. A star is too...
Ā Ā Ā Read moreBought a brand new portable dishwasher that came leaking as soon as it got delivered. This company was dispatched by the manufacturer for repair. That repair happened a month after they diagnosed it. The door then didnāt latch properly & it became damaged in trying to open it. This company tried to make things right by repairing that damage. Upon doing so now something else doesnāt work properly & i was also told it was my fault basically the door latch got damaged because Iām supposedly supposed to know now i have to push on 1 corner to set it back in place every time i use the dishwasher. If I donāt do this i risk damaging the door again. They said they would call to repair the new issue. That was a month ago & i never heard back. As a business owner myself I absolutely hate leaving negative reviews but i feel i have been more than patient with...
Ā Ā Ā Read moreThis company is a JOKE. They have been trying to fix my refrigerator for 12 weeks. Took them 7 weeks to get the ice maker and still did not fix the other problem. They are not repair men they are parts changers and cannot dothat right. Never return phone calls. They think if they reset the code faults that they have repaired the appliance. They do not even know how to look up the code faults. I had to tell them what the code faults faults were and they still did not order the right parts.They try to blame the warranty company for all there screw ups and when I looked up the warranty sheet on the warranty companies site it showed they had approved all the repairs.. Stay far far away from this company as they are clueless on what they are doing and the owner never returns phone calls. You...
Ā Ā Ā Read more