O'Reilly Auto Parts — Local services in Clawson

I bought a wiper motor for my Lincoln Town Car and will taking the old one off I found a bad wire, so I fixed that and it worked. So I no longer needed the new wiper motor, so i tried to return it the same day. At first they said they would, then they realized they didn't have enough cash in the drawer to refund my money so then I was told they couldn't refund it because their was nothing wrong with it. I will never go back to O'Reilly's again. Autozone would not of had a problem with a refund. I will know better were to go next time. To the Owner: Sorry, there will be no future because I will never step into your...

I will never come here again for anything. Came in recently with a question and the two guys behind the counter would hardly listen to what I was saying. They kept asking me the same questions over and over even after I explained everything to them, and the tone they used was as if I was dumb and should just know everything already. One of the guys even made a comment implying that the shop I take my car to for repairs may have done something shady - with absolutely no proof. My mechanic is honest and would not do what that guy was suggesting. It was offensive and so unprofessional. Never again! Have a...

Tried to return a trickle charger, it was within 30 days and I had the receipt. Guy at the counter took one look at me and said NO RETURNS. Did not even ask if I had the receipt or ask any questions, it was just NO, flat out. I am very convinced this was a racial hit on me. I wish I could take back all the money spent at this horrible store. The store manager, who sold me the trickle charger stood right there and insisted, NO RETURNS. What a shame

Anyway, I was able to return the item to another store, the reps there know their job and treated me like a...