Checkers — Restaurant in Clawson

We just had a HORRIBLE experience! My girlfriend and I have never had Checkers before. She decided to sign up and she got a welcome gift of a Big Buford. We decided to go check it out and thought this would be a great way to try their food for the first time. We waited in the drive thru line only to find out that the employee and manager were confused. Seeing the email wasn't good enough. They had us pull aside so my girlfriend could find where her account number was buried. We quickly found it once we pulled away but we saw that another huge line had formed in the right-side drive-thru. Our sandwich was getting cold by this time and we certainly didn't want to wait again. So we decided to pull up to the left-side window and ask if we could give them the account number and get our sandwich. That same employee said "NO! You have to wait in line again. We can't scan at this window". We said, there is no barcode. It's just an account number. He then said he is unable to write down that barcode or take her phone and walk "all the way" to the other side of the little building for us and that we must get in line again.

So, we just left. After this, we're NEVER trying Checkers. This is NOT how you get...

The food is great, but the service here is even better! Everyone on the team is extremely kind and generous, and I love stopping by just to see them! They'll have your food out hot and ready in no time!

Not only that, but I've also had just about every single item on the menu, and you really can't go wrong with anything. The food is very consistent, and you'll be able to find something you enjoy! They have simple to loaded burgers, ball park hot dogs, crispy chicken and fish sandwiches, chicken bites, wings, and tenders, slushies, milkshakes, soft serve, sundaes, apple pies, and of course, the famous Checkers/Rally's fries.

When I say these are easily the best fast food fry and probably the best chain restaurant fry available, I absolutely mean it. These blow every other one out of the water, and you'll never go back to those once you try these.

Some of my favorite things on the menu are their loaded fries, the fish sandwich, their fry-seasoned tenders, their banana milkshake is delicious, and you can never go wrong with a classic hot dog or burger. Check this place out and let me know what your...

Reply to Checkers: Your response intrigues me. Instead of being concerned with your staff committing fraud and stealing customers money, you are only concerned with your impression. Are you from the franchise or from corporate?

Shady! Watch your payment card very carefully. After swiping my card, the cashier just took it out and walked away with it! She was gone for a good 30 seconds while I'm screaming "hey where did you take my card give it back!". I'm screaming my head off and she comes back nonchalantly. When I asked her why she disappeared with my card, she says she went to get the receipt. I told her she's not supposed to walk away with customer's cards, and she rolls her eyes at that and says whatever. The food...