Dimmitt Cadillac Service — Local services in Clearwater

I hope this letter finds you all in great spirits. I am writing to express my sincere gratitude for the outstanding service I recently received at your Cadillac dealership's Service Department in Clearwater, Florida. This is nothing new, as each and every time I am there, your staff impresses.

I own a 2010 Cadillac CTS Wagon and picked it up this morning. As is the case each and every time I walk through the doors, the professionalism and courtesy exhibited by your staff were truly remarkable. In this particular visit, Bill, in addition to your entire team, went above and beyond to ensure my experience was seamless and enjoyable.

The knowledge and expertise and their commitment to providing stellar customer service was evident – and not only in my case…. for I waited in the Service Department lobby for a time and heard worldclass service being provided to each and every customer who came through the door.

The team's attention to detail, prompt communication, and dedication to meeting your customer’s needs continue to reflect a level of professionalism that is truly commendable.

Thank you once again for setting the standard for excellence in customer service. I will undoubtedly continue to recommend Dimmitt Cadillac to friends and family, and I look forward to continuing a positive relationship with your dealership for all my future...

My wife and I could not be happier with our Dimitt Automotive Group experience. Why? My wife was shopping online for a car. She found the color, model, and price point. Unfortunately, the vehicle was at another dealership. Now of course we could purchase the vehicle from the other dealership. Unfortunately, for the other dealership Dimitt Automotive Group’s reputation was the deciding factor. Mr. Joe Ryndeck and Ms. Wendy Almberg facilitated a seamless process that involved the following: First, we are snowbirds, Florida six months and Wisconsin six months. Second, Joe orchestrated the vehicle trade with the other dealer. Third, Joe put us in contact with Wendy. She facilitated the processing of the paperwork via Zoom and Gmail. Fourth, Joe was willing to pick us up from Tampa International Airport. Then the final piece of the puzzle and the most impressive part of this whole experience is this; this all took place within a five-day window. We flew to Tampa and drove my wife’s new Cadillac back to Wisconsin within five days. Why would anyone think twice about purchasing their vehicle for the ultimate driving experience from any other...

I recently had my 2019 Cadillac CTS serviced at Dimmitt Cadillac of Clearwater and was thoroughly impressed with the entire experience. My service advisor, Sheila Lytle, was exceptional - professional, knowledgeable, and attentive to all my concerns. What really stood out was the complimentary transportation service. The drivers who took me to and from my home were incredibly friendly and personable, making what could have been an inconvenience into a pleasant part of the experience.

The quality of service was excellent, and my vehicle was returned to me in perfect condition. The entire team at Dimmitt Cadillac clearly takes pride in their work and it shows in every aspect of their customer service.

I appreciate having such a reliable and professional dealership to trust with my Cadillac. Five stars without hesitation, and I'll definitely be returning for future...