Future Flipz — Local services in Clearwater

I broke my foot at the "Open Gym", due to lack of professionalism and careless of staff there. It was my first time to have an Open Gym, so I asked staff there how does that work, her respond was" just do anything you want", so I did. In one of the spaces there was an unusually big gap from the floor and stack of the mats, I couldn't hold my balance and jumped down and broke my foot. I was almost crawling to the bench having terrifying pain, NO ONE gave me a hand or offered help, because there was no staff present.... I somehow jumped on one foot to the reception and asked for ice, receptionist brought me ice and the WAIVERS to sign? Wow.... I was sitting for 30 min waiting for my daughter to come and pick me up.

One parent helped me to get to the car, at that point I couldn't walk anymore. Now the OWNER is saying to insurance agent that it was all my fault. I am a teacher, couldn't work for 2 month and these people even denying my little one membership : "sorry based on your daughter's history attendance we can't re-enroll her", and that's upsetting me the most.

This is not the first time that someone breaking bones there, one of the parent at my school said that her daughter had broke her wrist.

I just spoke with their insurance agent who said that she spoke to all staff members and they are of course denying their fault. No responsibility is taken. DEAR OWNER PLEASE DON'T GIVE ME YOUR JUSTIFICATIONS AND DON'T MAKE IT LOOK LIKE ITS ALL MY FAULT , I AM HURT ENOUGH ALREADY AND HAVE TAKEN MINE, NOW WHAT ARE YOU GOIGNT TO DO TO HAVE YOUR DIGNITY AND...

My daughter had a not great experience here yesterday during the tumbling clinic. She came out hysterically crying saying Brooke wasn’t nice to her. I asked her how and she said any time she needed help Brooke was “irritated” saying “oh my god” and just making her feel like a nuisance. This was our first time doing the clinic, we’ve only ever done the open gym time once before. I picked this clinic since it states on the website that it’s all levels. My daughter is in martial arts and has been for 2.5 years, she takes direction really well and has NO issues learning or picking up stuff. As this was her first time, she needed a little help and it seems like the staff here just does not have the patience to teach it unfortunately or the student to teacher ratio is too much. Another older girl told my child “Brooke is used to teaching older girls” so maybe this is why. Unfortunately we won’t be returning. Only giving it 2 stars because the other instructor there did seem to help somewhat. I think this is probably an amazing class for anyone who knows gymnastics already and not for a child just trying...

Our family is in absolute awe of this place! We had our son's birthday party here today and I will tell you, it was the best birthday party we have ever had. The owner, Stacy, is an incredible business owner. From the second we walked in the door, she went above and beyond to do everything she could for us to have the best day without hesitation. She greeted everyone with the warmest welcome and you can tell she genuinely takes pride in what she does. She took care of ordering the pizza, setup all of our decorations and supplies, and was just so very kind. Our party host, Celeste, was the best host we could have dreamed of. The kids gravitated to her immediately and she made a point to learn everyone's name and had so much fun with the kids. All of the parents came up to tell us how amazing today was, and in particular, the care that Stacy and Celeste showed our group. We are sad we didn't find this place sooner and can't wait to go back. Thank you so much, Future Flipz, for a...