Affordable Lock & Security Solutions — Local services in Clermont

I called Affordable Lock on Monday to arrange for someone to come and install new locks on two of our doors. I explained that I wanted brand new locks installed, telling them that I no longer wanted the bronze that was currently installed, but rather brushed aluminum. I was given an appointment date of Wednesday morning. Tuesday morning I stopped by at the Affordable Lock store in Clermont. I spoke to a gentleman there, explaining that I had already called and that an appointment was set, but I wanted to add that I had another two doors that I wanted rekeyed. I showed the man in the store pictures of what I currently had on my doors. I told him about the brushed aluminum locks and handles that I wanted. He showed me one in the store, asking me if that was what I wanted. I said yes, and if that one wasn’t reserved for someone else, I asked if he could put my name on it to save it for me. He assured me that he would, and that he would tell the locksmith who was coming to my house exactly what I wanted. The next morning the locksmith came to my door, and when I asked about the new locks, he said he was only told that he was coming to rekey my locks, not to install new locks altogether. He then told me that he wasn’t even sure if the store had what I wanted, and said that they may have to be ordered. He went on to say that if I went to Home Depot or Lowes myself and bought them, it would be cheaper. I had to go to Home Depot myself to buy the locks, and the guy returned a couple house later to install them. When he was finished, he charged me over $200 to install the locks I bought. I feel that this amount was excessive, considering that I spoke to TWO different employees about what I wanted, making myself very clear, and they still messed things up, and I had to be the one to run out and buy the locks, which cost me nearly $200 for the locks. I think I should have gotten some kind of discount for all my trouble caused by their company. When I first talked to the employee on the phone she told me that the total amount would be around $200, and I thought that included the locks and installation. I am disappointed at this company’s charges after all of...

HOME LOCKSMITH: They installed double cylinder Medeco deadbolts on two houses. 5 locks total. (double cylinder deadbolt means you need a key to enter or to leave the house).

The inner part was broken badly and the outer part was having issues too, they fixed both sides - separate trip.

CAR KEYFOB:

They did great doing remote control key FOB's for cars: 5 star It went better than anyone could have expected. I bought this used 2006 Chrysler car and it only had one remote control to it (remote for security system and to start the car). I wanted a 2nd one.

I then went to the local Chrysler dealership and they had to order they 2nd remote control for my car. It came in 9 days (they didn't have it in stock). After one hour they said they ordered the wrong one and that I would have to come back when they get the correct one ordered, so I said no.

I went to Affordable Lock and Security Solutions 712 S Hwy 27, Minneola, FL 34715 (Clermont)

I had done business with them when I purchased my house a couple years ago where they came out and installed all new deadbolts and locksets on my house.

They had the correct remote control chip set part in stock (they didn't have to order it like the Chrysler dealership had to).

I did not have to make an appointment (just show up during the day).

They also told me that there are four total sets out there including the one I brought. I had just bought this used 2006 Chrysler and I only had the one set, so they "removed" the other three sets, reprogrammed my set, and they created a 2nd remote control set (to lock / unlock the car, turn on/off my security system and to start the car).

WOW, I did not even know there were other sets out there from prior owners of my car I just bought.

Now those other sets won't be able to start the car, and only my original set, and the new set can. GREAT job. FAST job. LOWER priced than the dealer, no appointment needed, and they had the...

I don't write many reviews unless the service is excellent or horrible, in this case it's the latter. I purchased a used truck with a hard Tonneau cover but it didn't come with the key. I travel full-time and keep a lot of valuable stuff in my truck bed. I contacted them early last week about getting a key cut and was told to come in anytime. I drove a half hour there last Friday only to be told the Locksmith wasn't going to be in until the following week. I was leaving for NYC Monday morning and was frustrated. On Monday morning I received a phone call saying the Locksmith was going to be in all day and to come on in. I delayed my departure because getting the key cut was important. I again drove the half hour but this time with my camper in tow. When I arrived the Locksmith wasn't there and I was told by the lady in the shop that she didn't know why they told me he would be there all day. I waited almost an hour for him to return and then he worked on it for about an hour and a half, only to finally tell me they didn't have the right key in stock and couldn't do it. I wasted 3 1/2 hours of travel time and missed a day of reservations but that wasn't the worst part. I arrived at the campground the following day and went to open my Tonneau cover to get out my generator, gas and camping gear to discover the cover was locked for the first time since I've owned my truck. Not only couldn't the Locksmith cut a key, he left the cover locked. I had to locate a Locksmith an hour away and pay them to open my cover to access my equipment and lost another day of my trip. I would give them zero or negative stars if that...