Cleveland Clinic JJ North Offices — Local services in Cleveland

I have been filling my prescriptions at this pharmacy for over 3 years and consistently run into the same issues. The pharmacy technicians always seem in a hurry, can sometimes be very rude and talk over you, and most importantly, consistently give wrong information about the timing and dates of refills. I am now making it my own policy to only speak directly with the pharmacist and to avoid talking to the pharmacy technicians because of my bad experiences.

To give you a taste of what I am talking about, I will share what I experienced most recently. My doctor’s office called in a prescription refill that I intended to fill at a later date and then I was called the next day by a pharmacy technician stating that my medication will be ready in 2 days. I called the next day to confirm a pick up time and they advised me to call the day of filling for the most accurate time and that it would be a quick refill request to process. On the day of filling my medication, I called and they then spoke with the pharmacist and told me that I could not refill my medication until a week later (around the time I was expecting to initially). The pharmacy technician then proceeded to downplay my frustration and make me feel as though I did not know the system well and that somehow the fault was on my end. I do not recommend this pharmacy and I am happy that I will only refill my medication here once more before I move...

Never told me my insulin, which I require every day, needed prior authorization, which they were not working on getting either. Never called me nor told me when I went to pick up my prescriptions. You are essentially a number there. Never felt so worthless to a pharmacy. Thankfully switch jobs to left them. Had multiple prescriptions of which they only turned over 3, not even all the medications I require every day. They are awful. If you dont have to use them, I would...

Ordered 2 buffalo chicken wraps, first of, chicken was buffalo flavored breading, no buffalo sauce, it had a slice of processed american cheese, romaine lettuce, gross.... what I think was blue cheese dressing, didn't taste like it. NEVER again! Ave it was $20 for those 2 sandwiches and 2-20oz...