First I'd like to apologize to Dave for the long overdue review. I initially contacted JHTR when I was considering purchasing a used hot tub. They answered my questions and based on their feedback was able to purchase a unit i was comfortable with. While unit ran well for a few month's I did experience a problem with what I thought was a control readout issue. I contacted JHTR and was able to get prompt service even though it was late spring, early summer. Unfortunately it wasent the control panel but the entire electrical panel would have to be replaced. Dave gave me a very fair price for replacement of this part which I confirmed was in line with what a factory would charge for parts. Keep in mind I purchased a used "factory direct" unit which I expected parts would be hard to find. Once parts were in Dave had my tub up in running in a few hrs. I was also using a salt system which they advised against, but told me the proper unit to buy to avoid any premature damage to heater while keeping water crystal clear. Tub has been operating flawlessly for months now with no issues. I now have piece of mind knowing I have a go to company for any of my repair needs. Thank you Dave & the entire team...
Read moreI had a leak in my spa and Joshua, the service tech came to my house to fix the issue. He was on time and fixed the leak by replacing one of the jets. He did a good job and explained and showed me exactly what he did. The cost was very reasonable. That very night I started having another issue with my spa not heating. I left them a voicemail and Dave the owner called me back the same night. The next morning Joshua and Dave both came to my house and replaced my pressure switch. Since Joshua was at my house the previous day Dave did not charge me for a service call. He only charged me for the part. They are very friendly and I would recommend...
Read moreBest best best! I cannot say enough good things about my experience with Dave from Jersey Hot Tub Repair! In this cold January weather my hot tub sprung a leak. It was late at night so I emailed this company after researching for a company to help. In the morning I received an email and a call! We booked an appointment and he gave me detailed advice to help while waiting for my appointment! He had a cancellation and was able to come earlier! Super communicative, Super Prompt, and Incredibly Honest! Very reasonable price! I will only recommend this company for hot tub repair in the future! Amazing service! I could...
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