I truly wish I could leave a zero star review I scheduled a 10 AM appointment a couple weeks ago. I get there today and one of the representatives tells me that I’m supposed to see someone else but they are not there today this comes after just standing around and not a single person addressing you. I ask one of the tellers what should I do and they said someone will come and get you Somebody that works there comes up to me and he says I will take you after this customer. I wait around for an hour my new my appointment was for 10 AM then he tells me I’m sorry but I have to take my 11 AM and I said to him you told me to wait and this is how you treat me and he says well I have to take care of my customer This branch is absolutely the worst Wells Fargo branch I’ve ever seen in my life. I’ve been a loyal customer since 2001 and I was treated like complete garbage. The way that they conduct business here is absolutely terrible and they should be ashamed of themselves the way they treat people. I will never return to this branch ever in my life again and I hope that nobody else experiences what I did today. Absolute...
Read moreI wish they had the option to enter 0 stars. I'm so disappointed. I have been a long term customer for so long. However, I am surprised at the level of disrespect and poor customer service. About a week ago, I was dealing with Ashley R (Displayed on the receipt) and I had a few transactions that day in which a couple were done incorrectly. She was on her phone and had headphones on! When I was explaining what I needed to get done, I noticed she was having her own personal conversation on her cellphone, which resulted in me bouncing of checks. Luckily, I caught this in time, when I made it home. I didn't even get a thank you and she barely even made eye contact. Her personal phone conversation was apparently more important than our interaction. I'm never going to...
Read moreHey I was just trying to exchange my work check today and like it say the hours on Saturday are 9:00am-2:00 and it's 12:35 now and I just isn't understand why there were close I was highly upset about this and the guy who was there just looked at me like I had enough im closing which is not cool you know I have the picture of the hours for Saturday I just feel like it not fair to the costumers like there a few people here when I arrive outside seem like they had to leave as well so I feel that some one should have a talk with the management of this location if not hiring new ones Thanks Fargo hope this is fix soon because. Highly...
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